Video Studio X7 will not open.

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AlexL96
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Joined: Fri Oct 10, 2014 1:11 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Hard_Drive_Capacity: 698GB

Video Studio X7 will not open.

Post by AlexL96 »

After about a month or two of owning VS X7, the program hesitates to open. After I click on the icon, it brings up the loading 'page' with the guy on the motorbike and the loading bar at the bottom for about 20 seconds, then disappears. I expect the program to come up, but apparently it's crashed. I tried unistalling it and re-installing it, but the same issue continues. :?
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lata
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operating_system: Windows 10
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processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
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Re: Video Studio X7 will not open.

Post by lata »

Hi
and welcome to the forums

Cannot say that this will help but worth a try.... go to the 17.0 folder and rename to (17.0old)
Try starting Video Studio

For 64 bit
C:\Users\user name \AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\17.0

For 32 bit
C:\Users\UserName\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro\17.0

I think the folders are hidden by the operating system, so you will have to change that by Showing Hidden Files and Folders from the Tools menu-Options-view tab
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
AlexL96
Posts: 2
Joined: Fri Oct 10, 2014 1:11 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Hard_Drive_Capacity: 698GB

Re: Video Studio X7 will not open.

Post by AlexL96 »

changed the name. Same issue keeps happening.
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Video Studio X7 will not open.

Post by lata »

Hi Alex

So what has changed on your computer, have you installed any other software that may conflict.

There was a post relating to X4 starting or rather not starting and malware. (bprotector)
If it is a malware issue then may affects all versions?
http://forum.corel.com/EN/viewtopic.php ... 71#p246271

Can you also check your system for malware Search Protect, Browser Protect, Babylon, Browser Search conduits etc.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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