PSP X7 problem with scratch remover

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hayley3
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PSP X7 problem with scratch remover

Post by hayley3 »

I'm a noob so I was playing around with PSP X7 and I used the Scratch Remover underneath the left eye and then tried to use it on the right eye but it wouldn't work til I closed the software and restarted it. Is this a known bug?

Thanks,
Cheryl
Kathy_9
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Re: PSP X7 problem with scratch remover

Post by Kathy_9 »

No, it's working fine for me. Has this happened more than once?
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
hayley3
Posts: 7
Joined: Thu Sep 25, 2014 5:39 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel
ram: 16GB

Re: PSP X7 problem with scratch remover

Post by hayley3 »

Now I can't even draw a selection around the eye. When I let go of the mouse button, the line vanishes. I just installed the program today. I know how to use a selection tool, so I have no idea what is going on.
hayley3
Posts: 7
Joined: Thu Sep 25, 2014 5:39 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel
ram: 16GB

Re: PSP X7 problem with scratch remover

Post by hayley3 »

I exited the software and then restarted it and now the selection tool works again.
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
Contact:

Re: PSP X7 problem with scratch remover

Post by Kathy_9 »

hayley3 wrote:Now I can't even draw a selection around the eye. When I let go of the mouse button, the line vanishes. I just installed the program today. I know how to use a selection tool, so I have no idea what is going on.
When this happens, double check to make sure the mode is not set to "remove".
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
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