PSP Pro V6 Crashing

[davy22]

Hi,

I am having a terrible problem with a newly installed (and updated) paint shop pro v6.

My system is windows 7 Pro, 32 bit, with, intel i7 processor, Asus z97 Pro motherboard.

When I open PSP V6 I get a message from the ASUS bluetooth adapter that "FTP service is not found on target device. HUH?, whats that got to do with anything?, I just want to do some editing not go to any FTP service ! I do not understand why I get that. I have to cancel that message twice before using PSP.

After turning off the bluetooth adaptor, the program seems to work ok. For a while.

Then on subsequent boot ups, even with BlueTooth disabled, I get the message from windows that "Corel Pant Shop Pro V6" has stopped working. Windows is checking for a solution, followed by the (unhelpful) "Corel Pant Shop Pro V6" A problem has caused the program to stop working. Windows will close the program and notify you if a solution is available.

Now when I syart the program it shuts down immediately.

I contacted what passes for "Corels Customer Support" which is almost non-existant and they told me that because it's OEM they can't help as the program "May" have been modified. I am told by the supplier that it has not and it's the same verison that I would buy from anywhere. They told me it's Corel's way of trying to get me to buy a new version.

So. here I am with a product that does not work, any suggestions anyone?

Regards,

Dave

[Ken Berry]

First off, I would try resetting the program to its default state by holding the Shift key down when you click on the program icon to open it.

[df]

Where did you buy PSP from and does it actually say V6 or is that a typo (X6 being the real deal)? Or did it come preinstalled or included with something?