vspro x7 carash all the time

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camera man
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vspro x7 carash all the time

Post by camera man »

hi i am new member here.
i download vs7 trial version and install it.
every time i import mov file to the timeline the program crashe.
can you tell me please what to do?
thanks
skier-hughes
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Re: vspro x7 carash all the time

Post by skier-hughes »

MOV is a wrapper not a file. It can contain many hundreds of file types.
The one you are using either doesn't have the codec installed for VS to use, or is incompatible with VS.

Your choices would be, find which codec made the file and install it and see if VS can then use it.
Convert the file to another file type of a sort that will work with VS, and use that.
camera man
Posts: 2
Joined: Mon Sep 15, 2014 5:49 am
operating_system: Windows 7 Home Premium
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ram: 2gb
Video Card: gigabite
sound_card: navidia
Hard_Drive_Capacity: 500gb
Monitor/Display Make & Model: samsung

Re: vspro x7 carash all the time

Post by camera man »

hi the mov file is from my canon dslr camera in vs6 i use the same files and ther was no any problem with it. i import also mp4 file to vs7 and its crash somthing wrong with this program .
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lata
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Re: vspro x7 carash all the time

Post by lata »

Hi
I have used video from a Canon 7D with no crashes.

Make sure you have Quicktime installed, latest version.

There have been some issues with specific Mov types, view this post

http://forum.corel.com/EN/viewtopic.php ... ix#p292360

I have had problems accessing the Knowledge Base, maybe you will be successful

By the way I did not need use the hotfix to view my video files.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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