VS Pro X5 Re-Install Procedure....

Moderator: Ken Berry

Post Reply
DayO
Posts: 180
Joined: Fri Sep 14, 2012 7:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 18E7
processor: Intel Core i5 4750 CPU 3 20 GHz
ram: 32 GB
Video Card: Intel HD Graphics 4600 1024 MB
Hard_Drive_Capacity: 3932 GB
Corel programs: Video Studio Pro X9
Location: East Coast USA

VS Pro X5 Re-Install Procedure....

Post by DayO »

Very recently I ran some heavy-duty repair diagnostics on my error-riddled Win 7 OS system...

When I tried to execute my VS Pro X5 after that, it wouldn't execute, and gave me this error message:

'Error 38: VS Pro X5 files have been damaged or modified. Please install your original source file(s).'

I gather from this I need to re-install my VS Pro X5--what's the best procedure for that?

Thanks!
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: VS Pro X5 Re-Install Procedure....

Post by RobertOZ »

Go to Control Panel/Program & Features
Locate and uninstall Corel Video Studio X5

Do you have a registry cleaner installed on your system, if not CCleaner is a very good free cleaning program, Run the registry cleaner and then select Fix Selected Issues.

Reboot your computer, then reinstall VSX5 and you should be all set to go

Robert
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: VS Pro X5 Re-Install Procedure....

Post by Ken Berry »

That is, of course, assuming you still have the original installation disc or file...
Ken Berry
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: VS Pro X5 Re-Install Procedure....

Post by RobertOZ »

Ken Berry wrote:That is, of course, assuming you still have the original installation disc or file...
If the discs are not available, or the program is not backed up, now may be a good time to purchase VSX7, if you still have the VSX5 key, you can upgrade and save some money.

Robert
DayO
Posts: 180
Joined: Fri Sep 14, 2012 7:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 18E7
processor: Intel Core i5 4750 CPU 3 20 GHz
ram: 32 GB
Video Card: Intel HD Graphics 4600 1024 MB
Hard_Drive_Capacity: 3932 GB
Corel programs: Video Studio Pro X9
Location: East Coast USA

Re: VS Pro X5 Re-Install Procedure....

Post by DayO »

I do have the original disks for VS Pro X5--do I need to uninstall the buggered copy of it before I
re-install it?
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: VS Pro X5 Re-Install Procedure....

Post by RobertOZ »

Most definitely YES

Robert
DayO
Posts: 180
Joined: Fri Sep 14, 2012 7:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 18E7
processor: Intel Core i5 4750 CPU 3 20 GHz
ram: 32 GB
Video Card: Intel HD Graphics 4600 1024 MB
Hard_Drive_Capacity: 3932 GB
Corel programs: Video Studio Pro X9
Location: East Coast USA

Re: VS Pro X5 Re-Install Procedure....

Post by DayO »

Thanks, mate.
Post Reply