VS X7 Crashes When Importing an MP4 (2 Solutions tried)

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auren
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VS X7 Crashes When Importing an MP4 (2 Solutions tried)

Post by auren »

Hi everyone. I'm having difficulty importing just 1 MP4 file that came from my phone. I've tried other MP4's that came from the same phone but they all work. It's just this specific one that doesn't work. VS just crashes and windows would report the ff:
Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 17.1.0.22
Application Timestamp: 538721fe
Fault Module Name: ulmp4lib.dll
Fault Module Version: 17.1.0.22
Fault Module Timestamp: 53606b2b
Exception Code: c0000005
Exception Offset: 000000000001255e
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c13d
Additional Information 2: c13da5ea79ada9f96fe9abf92c00295e
Additional Information 3: d0ef
Additional Information 4: d0efc348a071683eeaa51d2b0c56545e
The media info of the MP4 is:
General
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 48.3 MiB
Duration : 33s 621ms
Overall bit rate : 12.0 Mbps
Encoded date : UTC 2014-08-05 01:52:56
Tagged date : UTC 2014-08-05 01:52:56

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L3.1
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 33s 318ms
Source duration : 33s 327ms
Bit rate : 12.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Rotation : 180°
Frame rate mode : Variable
Frame rate : 30.000 fps
Minimum frame rate : 21.871 fps
Maximum frame rate : 41.899 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.434
Stream size : 47.7 MiB (99%)
Source stream size : 47.7 MiB (99%)
Title : VideoHandle
Language : English
Encoded date : UTC 2014-08-05 01:52:56
Tagged date : UTC 2014-08-05 01:52:56
mdhd_Duration : 33318

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 33s 621ms
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 514 KiB (1%)
Title : SoundHandle
Language : English
Encoded date : UTC 2014-08-05 01:52:56
Tagged date : UTC 2014-08-05 01:52:56
I've already tried replacing the ulmp4lib.dll with the ulmp4lib.dll from the solution for GoPro cameras and then another one from the Lumix. Both solutions failed. I'm using a VS X7 64-bit by the way. Can anyone please help me find a way to import this mp4 into the VS timeline? Thanks in advance!
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Re: VS X7 Crashes When Importing an MP4 (2 Solutions tried)

Post by lata »

Hi

And welcome to the forums

If all other video clips work ok and you only have problems with this single clip, then I would suspect a corrupt file.

I assume you have installed the latest version of QuickTime?
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auren
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Re: VS X7 Crashes When Importing an MP4 (2 Solutions tried)

Post by auren »

lata wrote:Hi

And welcome to the forums

If all other video clips work ok and you only have problems with this single clip, then I would suspect a corrupt file.

I assume you have installed the latest version of QuickTime?

Hi lata! Thanks! Yes, I have the latest Quicktime player installed. I'll look for a tool to fix the file then? Hopefully it won't be a very difficult task. Maybe we can request this feature in X8? Hehe :lol:
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lata
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Re: VS X7 Crashes When Importing an MP4 (2 Solutions tried)

Post by lata »

Hi

Try re-naming the file from MP4 to use the extension Mov, maybe????
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Re: VS X7 Crashes When Importing an MP4 (2 Solutions tried)

Post by skier-hughes »

I'd try a convertor like freemake to convert it from mp4 to mp4 and hopefully it'll just repair the problem along the way.
(watch out for all the apps it wants to install along the way)
http://myvideoproblems.com/WebPages/Use ... rammes.htm
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