Video Studio Ultimate X6 Crash

[cobrairon]

I have had Video Studio Ultimate X6 for a little while, but recently had to uninstall and then re-install. When I try and apply pan/zoom to several images at the same time, by selecting the images and then right clicking and selecting Auto Pan/Zoom the program crashes. Any ideas from anywhere please ?

[asik1]

To how many photos you tried to apply it?
Have you tried a bit less?

[cobrairon]

It happens even with just one photo, if I right click and try auto pan/zoom, the program crashes - if I try it by using auto pan/zoom from the edit drop down menu, it crashes. When it crashes a small screen with a message flashes up, but it is too quick for me to read. Anything else ie photo duration works fine, it is just this auto pan/zoom

[lata]

Hi

First did you install the Service Pack available from Corel
http://www.videostudiopro.com/en/suppor ... id=6500001

Also have you installed QuickTime to the computer?
I cannot say if these will cure your problem.?

For that error message you can try taking a Screen Recording whilst you set Pan and Zoom, play that video back to pause on that window?

I wonder if you are having other problems with the program. ?????

There are several ways to set Pan and Zoom……..

1 / Apply the Video Pan and Zoom filter from FX library
2 / FX Picture in Picture can be used
3 / If you right click a clip and select Customise Motion.
4 / Double click a single clip image to open the Options Panel, choose the Photo tab,
Choose Re-sampling as Pan and Zoom -- Customise

Do any of those work?

[cobrairon]

Thanks for that and I've managed to do a screen capture and get the message, which reads as follows :

OMP : Error #15: Initializing libiomp5md.dll, but found libguide40.dll already initialized.
OMP ; Hint: This may cause performance degradation and correctness issues. Set environment variable KMP_DUPLICATE_LIB_OK=TRUE to ignore this problem and force the program to continue anyway. Please not that the use of KMP_DUPLICATE_LIB_OK is unsupported and using it may cause undefined behaviour. For more information please see :http://www.intel.com/software/products/support/.

To me, being a complete computer ignoramus, this may as well be written in Martian as it means nothing and would dearly love someone to explain to me, step by step, what I need to do to sort my problem !!!

I have looked at the website quoted, but just got lost !!

[lata]

Hi

Unfortunately it means as much to me as you.
However I did find another post relating to this…. (Dec 2011)

http://forum.corel.com/EN/viewtopic.php ... 34#p235734

Maybe that will help, mind you I did not understand that either,

I will search the forum to see if there is any other related posts.

[lata]

Hi

There is another poster having the same issues, also one that seems to have fixed his problem. Do a search of the forum for libiomp5md.dll produces some hits.

Please read this post to see if it helps

http://forum.corel.com/EN/viewtopic.php ... ll#p281576

[cobrairon]

Thanks for all your help - I can see the solution, but don't know how to do it on Windows 8.1 - any more ideas please

[lata]

Hi

I have located libguide40.dll in Video Studio files for X4, X5 and X6

I also found this article from Corel’s knowledge base

http://corel.force.com/index/articles/e ... nitialized

[cobrairon]

It looked like a good solution and I tried it for the Windows 7 solution, but when I went back to Corel X6 and tried multiple pan/zoom it told me "no .dll's found in waterfall procedure".
So thank you for the efforts but I am still lost

[Ken Berry]

Coincidentally, about a year ago, I too received that strange "waterfall" error message. I found that it was associated with my installation of GoPro Studio (which I had not been able to get to work properly with my Hero 3 footage). GoPro itself recommends the following, which certainly worked in my case (and now GoPro Studio also works, though I continue to use VS mainly for editing my Hero 3 video):

Error: 'No DLLS were Found in the Waterfall Procedure' Occurs After Installing GoPro Studio

In some cases after installing GoPro Studio, other applications may report an error that states: "Error at loading if ippSP library - No DLLS were Found in the Waterfall procedure".
If this occurs the solution is to browse to: C:\Windows\SysWOW64 and then remove these files:
ippcore-6.1
ippj-6.1
ippjw7-6 .. 1
IPPS-6.1
ippvc-6.1

[Rawcoll]

Cobrairon, have you performed a full computer search for the two .dll files? I've got a similar problem where I can no longer open projects or import media http://forum.corel.com/EN/viewtopic.php?f=1&t=54429 , and I've just discovered that VSP uses the old legacy dll ( libguide40), whereas my Capture One software is the only user of libiomp5md.dll, so I'm wondering if there is some ill-conditioning there. It would be interesting to know what other software you have that uses the libiomp5md.dll.

Ian