Crash when I try to delete a tag

Corel Paint Shop Pro

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Shanester
Posts: 13
Joined: Tue Apr 17, 2012 7:46 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: ATI High Definition Audio Device
Hard_Drive_Capacity: 600 GB

Crash when I try to delete a tag

Post by Shanester »

Greetings,

I'm trying to remove a tag from a file. When I click the Delete Tag button, the application crashes with the message:

Corel PaintShop Pro X5 has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

There is also a dialog box asking me if I want to send an error report to Microsoft.

I get this error on any image that has a tag I want to delete. How can I find out why I can't delete tags?

Thanks,
Shane.
Corel PaintShop Pro X5 (version 15.3.0.8)
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