VS X7 and HDMI

[skier-hughes]

Ok, but the point is, if you are asking a monitor that has a display of 1920x1080 to display a 1024x768 laptop resolution, it won't work properly.
Vice versa if the display monitor is a WXGA, SXGA, WUXGA, all popular, again it won't display a 1920x1080 laptop screen resolution.
It is not Bastardising, it's making two items work together, but I'll leave you to it.

[Davidk]

I reported that I tried the laptop connected by HDMI to a 1920x1080 Soniq HD display via HDMI - connected the cables, changed the display input to the HDMI connection and there it was - no adjustments needed. There was other prior experience in the same vein - next para. So, repeating the same connection to the new wall screen ought not to have been an issue.

I mentioned early in the post that the HD wall screens were new. The ones they replaced were different brand, but the same large size and the same laptop/hdmi cable/screen connection worked fine: no trimming of the image. Wasn't mentioned before because it seemed irrelevant: different hardware. The reason the screen was replaced is that the black level adjustment had drifted off - or was not properly set to start with - but in any case the VS UI image on it was not trimmed but had a real purple look about it because the background charcoal near-black colour was not what it should be. The other primary colours all seemed to be OK. We complained but learned to live with it. The replacement (the one now in use) screen colours are, by comparison, just brilliant.

So, the laptop standard display had no issues re image size or trimming with 2 completely different brands of large 1920x1080 HD wall screens, even tho the actual laptop resolution was different. It seems pretty clear to me that the normal config of a large screen that replicates via HDMI the source image should and does work fine. This particular one doesn't. Unfortunately, there seems to be no menu configuration options buttons on the new screen, which means that anything of that sort needs a remote control, and that is not available to the users.

I will probably have to get used to using the re-size option . . . .

Davidk

[erdna]

Could yo measure the W and H of the visible area of the screen, and determine the H/W ratio. I am still convinced you have a 16:10 screen e.g. 1920 WUXGA. As a retired Barco engineer I still have an old industrial Barco 16:10 W-XGA screen see http://www.barco.com/~/media/Downloads/ ... 3/LC40.pdf
Before the 16:9 age, 16:10 was the prefered AR for large industrial presentation screens (and sometimes still is). NEC was a competitor and providsed 16:10 screens too. If yo want to get 16:9 image on it, it should be setup the right way. You should contact NEC. Some settings are hidden for users or only available through password and RS232 connection.
P.S. Could you connect through VGA (D-sub)?

[Davidk]

Hi erdna,

Many thanks for the assist. I've forwarded your data so far and I'll pass the additional info on. When I have access on the next class (Wed 3 Sep) I'll measure it up.

Davidk

[Davidk]

Hi All,
I passed on the details (response copied and pasted into an email).
Well, there had been no response by Wed 3Sep, but on 10 Sep, the screen image display had been fixed, and the wall screen is showing the correct display without overscan or trimming.

There was no statement about what had been done to fix it, but clearly (and as I suspected) the statement of "what" by an evident screen expert motivated the contract support techs to actually do something rather than just pass it off as user ignorance.

So, thanks to you all, and especially erdna.

Davidk