ASP 2.0.3.25 crashes/freezes on Linux Mint 17 TileMapper.cpp

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moosix
Posts: 1
Joined: Sun Aug 17, 2014 9:18 pm
operating_system: Linux
System_Drive: N/A
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processor: Intel i7-2820QM 2.7GHz x 4
ram: 16GB
Video Card: NVIDIA Quadro K1000M
Monitor/Display Make & Model: FHD

ASP 2.0.3.25 crashes/freezes on Linux Mint 17 TileMapper.cpp

Post by moosix »

Hi,

I week ago I discovered ASP2 and really like this tool. I'm still using trial version but frequent crashes currently discourage me from buying it.

ASP2 frequently (sometime few times per hour) crashes or freezes unexpectedly.
When it happens then no error is displayed, but in the ~/.AfterShotPro/AfterShotPro.log there's an error like this:
"BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
When the application crashes, then the log is fairly short with just few dozens entries like that, but when the app freezes then this file grows quite fast. 30-40MB in around 30sec of hanging.

Few days ago I enabled OpenCL and increased I/O Threads to 2. But even before that ASP was crashing.
Since the problems intensified I tried to enable and disable OpenCL and also use various levels of OpenCL utilization.
That didn't help.

My H/W and OS info:
Lenovo W530 with NVIDIA Quadro K1000M, 16GB RAM, Ocz vertex 4 SSD , FHD screen.
Linux Mint 17 64bit. Kernel 3.13.0-24-generic. Nvidia's driver version: 331.38-0ubuntu7.1
And here's the log from the System Info window:

Code: Select all

Application vers.: 2.0.3.25
Product Name: AfterShot Pro 2 Trial
Built on:     Tue Jul 15 2014
Platform:     Linux
Language:     en
App Path:     /opt/AfterShotPro2(64-bit)/bin/AfterShotPro
System Home:  /opt/AfterShotPro2(64-bit)/supportfiles
Processors:   8
CPU Threads:  8
I/O Threads:  2
B. In-flight: 3
RAM:          15671 MB
SIMD Version: SSE2
Build Mode:   Release
Issue:        Linux Mint 17 Qiana
Kernel:       Linux version 3.13.0-24-generic (buildd@batsu) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014
luxworld
Posts: 2
Joined: Wed Aug 27, 2014 1:55 pm
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel core 2 duo
ram: 4GB
Video Card: nvidia
Hard_Drive_Capacity: 2 x 320Gb

Re: ASP 2.0.3.25 crashes/freezes on Linux Mint 17 TileMapper

Post by luxworld »

same here ...
just bought it today ,worked fine for like 30 min ... virtual memory going up to 220 GB (!!!)
errors building up in logs :
...
363.71: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.72: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.72: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.72: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.72: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.73: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.73: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.73: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.74: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
363.74: "BError: type = 1032, "Old tile list" in file ../src/Pipe/TileMapper.cpp:54"
...

etc ...

Running Ubuntu 14.04 LTS 64-bit
on a Intel® Core™2 Duo CPU T6600 @ 2.20GHz × 2 machine
4gb of ram
graphics: Gallium 0.4 on NV96

Anyone an idea how to resolve this?

Thx for checking!

L.
afx
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Re: ASP 2.0.3.25 crashes/freezes on Linux Mint 17 TileMapper

Post by afx »

In general, reduce batch items in flight to one and switch off OpenCL. If that helps slowly re-enable.

cheers
afx
Send bugs to the Monkey // AfterShot Kickstart Guide // sRGB clipping sucks and Adobe RGB is just as bad
Bibble since 2005 // W7 64 on quad Phenom // Ubuntu 14.4 on quad i7 and dualcore AMD // Images
luxworld
Posts: 2
Joined: Wed Aug 27, 2014 1:55 pm
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel core 2 duo
ram: 4GB
Video Card: nvidia
Hard_Drive_Capacity: 2 x 320Gb

Re: ASP 2.0.3.25 crashes/freezes on Linux Mint 17 TileMapper

Post by luxworld »

in the mean time I did some test ...
as long as I'm working with JPG's there doesn't seem to be a problem ... as soon as the directory contains TIF files ...it seems to hang on those files.

any clue?

L.
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