PSP X6: Changes made to image disappear

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Nichoak
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PSP X6: Changes made to image disappear

Post by Nichoak »

I'm not exactly enjoying X6 64-bit (16.2.0.20 so should have SP2?) so far. The program is very slow, sometimes keypresses fail to register on the first try etc, actually feels less responsive than the 32-bit X5 I had prior.

The most annoying glitch however...
I've got two layers, both have the same photo of an old Cadillac, top layer is darker and bottom layer is tone-mapped. I'm erasing the car itself from the darker layer so it stands out a bit more in the finished photo.
Image
I've already erased this bit of the rear bumper, but the program doesn't show the change. Instead, I'm seeing this straight-edged bit of the top layer still. It disappeared after panning the image enough to make it go out of sight.

Worse yet, now whatever action I do with the eraser disappears right after performing it. I see the effect of the eraser as I perform the action, but the instant I let go of the mouse button the image view reverts to what it was like before. However, it's just the view, since if I then press undo it quickly flashes the result of the action before reverting the image itself...this is making X6 unusable for me.

EDIT:
Another annoyance is that whenever I perform an action, like erase some bit, I have to wait a split-second before I can continue working. If I press any button too quickly after the last action, the keypress gets completely ignored and nothing happens. For example, I'm moving a layer, and I want to move the view slightly after that, so I move the layer and then quickly press A for panning tool and start panning. Well, that's what I expected, but what really happens is that the A is ignored and I'm still stuck with the move tool as I start panning, thus moving the layer instead.

No other program I normally use is like this. I use Adobe CS6 programs on my work laptop (which doesn't even have an SSD) and UI-wise they are faster on it than PSP is on my considerably more powerful home computer. I was suspecting the undo system to be causing those slowdowns after every action, but I noticed no difference with it disabled.
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brucet
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Re: PSP X6: Changes made to image disappear

Post by brucet »

I often perform multi layer edits on a desktop and laptop with Win 7. i3. 4gig of ram. Files are 400meg PSPIMAGE. The only time I see issues such as you are experiencing is when I've got more than one program running at one time. More so if I'm using Adjustment Layers. Sometimes a second click is required to 'wake' PSP up.
Try quitting all other programs and see if it's a computer issue rather than a PSPx6 issue. With PSPx6 running by itself my issues go away.

regards
Nichoak
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Re: PSP X6: Changes made to image disappear

Post by Nichoak »

When I used 32-bit PSPs, I used to have some out of memory issues prior to flagging them with Large Address Aware, so I can believe you might have performance issues when running other programs along PSP with 4GB RAM. However, I have 8 times that...

I never had an issue like this with X5, even when running several other extremely intensive programs with up to 30/32GB of RAM in use.
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MarkZ
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Re: PSP X6: Changes made to image disappear

Post by MarkZ »

This sounds like a bug that has been discussed on this forum a number of times - when zoomed in the program does not render actions in real time. When the zoom changes you see what you have done. I can't remember if the service packs fixed this - I suspect not. Try searching through the forum for discussion of this. Sorry, can't help any more, memory too short.
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Re: PSP X6: Changes made to image disappear

Post by trueblue »

Hi Nichoak,

I know exactly what you are talking about because I have the same problem. Sometimes it happens when I'm painting, use the eraser then switch to the brush again. The erased part pops back. I also agree about the slowness of using brushes and tools. It is unacceptable. At this stage, there's little we can do.

If I may, copy your information to pass along with my information to Corel?
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Nichoak
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Re: PSP X6: Changes made to image disappear

Post by Nichoak »

MarkZ wrote:This sounds like a bug that has been discussed on this forum a number of times - when zoomed in the program does not render actions in real time. When the zoom changes you see what you have done. I can't remember if the service packs fixed this - I suspect not. Try searching through the forum for discussion of this. Sorry, can't help any more, memory too short.
http://forum.corel.com/EN/viewtopic.php ... 35#p279438
http://forum.corel.com/EN/viewtopic.php ... 50#p282149
http://forum.corel.com/EN/viewtopic.php ... 88#p281488

No solutions as of yet though. I'm fortunate enough not to have that issue all the time though.
trueblue wrote:Hi Nichoak,

I know exactly what you are talking about because I have the same problem. Sometimes it happens when I'm painting, use the eraser then switch to the brush again. The erased part pops back. I also agree about the slowness of using brushes and tools. It is unacceptable. At this stage, there's little we can do.

If I may, copy your information to pass along with my information to Corel?
Please do, I'm happy to directly help you indirectly help me :D

EDIT:
Another common issue seems to be that layer visibility buttons become unresponsive...

My experience thus far would indicate that X6 is ***. Of course, it's already advertising X7 to me, but I think I know better than to upgrade again.

Anyway, I've come up with a solution:
1. Uninstall X6
2. Reinstall X5 for the time being
3. Start getting more acquainted with Photoshop

Bye.
EOS 7D, Tamron 17-50mm f/2.8 VC, Tamron 70-300mm f/4-5.6 VC. Samyang 85mm f/1.4, Nissin Di866 Mark II
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