Getting started but have issues

AfterShot Pro General Questions & Getting Started Forum
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benoitgphoto
Posts: 17
Joined: Thu Jul 10, 2014 7:09 am
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
ram: 16GB

Getting started but have issues

Post by benoitgphoto »

Hi...I am new to this forum. I am just trying AfterShot Pro 2 (64-Bit) and importing my first sets of images and I am already facing issues and need help from experts.

Here is what's happening :

1. I create a catalog and I then Importing photos from folder.
2. The photos are in a CF card inserted in a USB card reader. I select the CF card in the Finder
3. I import photos from a first CF card
4. I switch CF card in the reader in order to import photos on a second CF card.
5. Both cards have photos shot with the same camera so with the same directory names and structures.
6. When the photos on the second card are imported, I am starting to see a red question mark on the pics imported from the first CF card and those pictures do not display anymore, only the thumbnail with the question mark.

Another issue I am facing is when I select Import photos from folder, and then hit Begin Import, the import does not start. I sometimes need to repeat the steps a few time before seeing photos importing in the catalog.

Can you guys please help me to figure out what I am doing wrong ?

Thanks for your help.
Ben
benoitgphoto
Posts: 17
Joined: Thu Jul 10, 2014 7:09 am
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
ram: 16GB

Re: Getting started but have issues

Post by benoitgphoto »

I think I finally just figured it out. Please correct me if I am wrong. Import photos from folder actually does not move pictures from a media card to a Big physical library (like Apple Aperture does) but just references the files in a catalog. You actually need to download the files first on your system by choosing "Download" instead. I see you can choose to import in the Catalog at the same time. Hmmm interesting...

If you have any hints for me, please feel free to let me know.

Regards
Ben
R Frydryck
Posts: 35
Joined: Sun Apr 08, 2012 7:56 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: Getting started but have issues

Post by R Frydryck »

You are correct, you need to move the pictes over to a hard drive.
And as alwasys never open any files directly from a card.
Best of luck
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