Help! X6 Ultimate not working

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Tuesday
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Joined: Sat Jun 07, 2014 3:52 am
operating_system: Windows 7 Home Premium
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32bit or 64bit: 64 Bit

Help! X6 Ultimate not working

Post by Tuesday »

Hey, I just installed Paintshop X6 Ultimate today and everytime I try to use anything on it (brushes, selection tools, etc) it just freezes up. Shows a little red circle with an "x" on the image area, so I don't even get the chance to use a brush.
Once it freezes, the software will only close with Ctrl+Alt+Delete.
Are there any patches or updates to fix this? I REALLY wanna get onto learning my new software!
Thank you,
Laine
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Re: Help! X6 Ultimate not working

Post by trueblue »

Hi Laine

Did you install the 32 and 64bit as recommended?
Once installed, did you install the updates / Service Packs?
~~~~Maureen~~~~
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Tuesday
Posts: 2
Joined: Sat Jun 07, 2014 3:52 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: Help! X6 Ultimate not working

Post by Tuesday »

Yep, my computer is 64 bit and I did both and all updates. It asked after installation if I wanted to install the updates. Could I have missed the service packs though? Is there a link to them?
Kathy_9
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Re: Help! X6 Ultimate not working

Post by Kathy_9 »

The version number for SP2 = 16.2.0.20. You can check by going to Help -> About to see which version you have installed.

In case you need to update http://www.corel.com/corel/pages/index. ... 01&popular
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
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