Hey, I just installed Paintshop X6 Ultimate today and everytime I try to use anything on it (brushes, selection tools, etc) it just freezes up. Shows a little red circle with an "x" on the image area, so I don't even get the chance to use a brush.
Once it freezes, the software will only close with Ctrl+Alt+Delete.
Are there any patches or updates to fix this? I REALLY wanna get onto learning my new software!
Thank you,
Laine
Help! X6 Ultimate not working
Moderator: Kathy_9
-
trueblue
- Moderator
- Posts: 1563
- Joined: Sat Dec 30, 2006 1:43 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUS Z97M Plus
- processor: Intel Core i7-4790 CPU 3.60 GHz
- ram: 12GB
- Video Card: NVIDIA GeForce GTX 750
- sound_card: NVIDIA High Def Audio Realtek High Def
- Hard_Drive_Capacity: 1.740GB
- Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
- Corel programs: PSPX8-VideoStudio-AfterShot
- Location: Australia
- Contact:
Re: Help! X6 Ultimate not working
Hi Laine
Did you install the 32 and 64bit as recommended?
Once installed, did you install the updates / Service Packs?
Did you install the 32 and 64bit as recommended?
Once installed, did you install the updates / Service Packs?
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro
Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
Tutorial Writer for PaintShop Pro
Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
Re: Help! X6 Ultimate not working
Yep, my computer is 64 bit and I did both and all updates. It asked after installation if I wanted to install the updates. Could I have missed the service packs though? Is there a link to them?
-
Kathy_9
- Site Admin
- Posts: 2896
- Joined: Tue Nov 30, 2010 12:44 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: 8th Generation Intel Core i7 8700 3 20 GHz
- ram: 16GB
- Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
- sound_card: NVIDIA High Definition Audio
- Hard_Drive_Capacity: 2TB
- Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
- Corel programs: PSPX2 ~2023; Painter 2018~23
- Location: USA
- Contact:
Re: Help! X6 Ultimate not working
The version number for SP2 = 16.2.0.20. You can check by going to Help -> About to see which version you have installed.
In case you need to update http://www.corel.com/corel/pages/index. ... 01&popular
In case you need to update http://www.corel.com/corel/pages/index. ... 01&popular
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
http://www.flickr.com/photos/37153430@N03/
