Freezing/hanging of PSP X6

[CBitzis4]

Greetings all. First time poster so please be gentle. I have purchased PSP X6 and have all patches current. Whenever I have more than one file open and I switch between the files, the application locks up every single time. As long as I stay on one file, it seems to work fine. It does the same thing whether I'm using the 64-bit or 32-bit versions. I can't even close the application. I have to kill it via Task Manager. The graphic attached shows that the app is hung under Windows 8.1 (also current on patches).

Any suggestions would be greatly appreciated.

Many thanks!
Charlie

[trueblue]

Hi Charlie, sorry to hear you are having these woes with PSPX6.

When you installed it did you install the patches yourself or let PSP do automatic updates?

Check the size of the images you are using, however, PSP is supposed to handle very large images but I too get lagging when the image is too large. I hope someone more technical minded will come along and help you more. Failing this, you maybe better getting in contact with Corel.