Issue installing update for PSPX6 SP2 W8.1
Moderator: Kathy_9
Issue installing update for PSPX6 SP2 W8.1
When I go to install the update patch for PSPX6 SP2 on my Windows 8.1 machine, I can get through the set-up but when I select the update button, nothing happens. I have contacted Corel support and they think it is a java issue. I am not able to get the patch to work. I do not want to do a system restore to solve this problem not knowing if this will work. Has anyone else have this issue and what was the work around.
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Ken Berry
- Site Admin
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Re: Issue installing update for PSPX6 SP2 W8.1
I'm not sure exactly what you mean by this:
Which set-up are you talking about -- of PSP itself, or the update? What version number shows in Help > About PSP? (Mine -- also on Win 8.1 64 bit -- shows 16.2.0.20, with the first "2" indicating that SP2 is already installed.)I can get through the set-up but when I select the update button, nothing happens.
Ken Berry
Re: Issue installing update for PSPX6 SP2 W8.1
It still says 16.1.Ken Berry wrote:I'm not sure exactly what you mean by this:Which set-up are you talking about -- of PSP itself, or the update? What version number shows in Help > About PSP? (Mine -- also on Win 8.1 64 bit -- shows 16.2.0.20, with the first "2" indicating that SP2 is already installed.)I can get through the set-up but when I select the update button, nothing happens.