Setup.xml can't load on reinstall. Please help!

Corel Paint Shop Pro

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Tim McQuade
Posts: 5
Joined: Fri Apr 18, 2014 1:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Video Card: nvidia
Hard_Drive_Capacity: 500GB
Monitor/Display Make & Model: dell latitude

Setup.xml can't load on reinstall. Please help!

Post by Tim McQuade »

Paintshop Pro X6 was crashing soon after startup (Windows 7 Message: Paintshop has stopped responding and needs to close). I rebooted and still had the same problem. I tried reinstalling from the CD, which for some reason uninstalled the program. After reinstallation I had the same problem. I used the Windows restore feature to go back a couple of days to when the program was working. After that when I tried to start Paintshop I got an error saying that the program was corrupted or illegally installed and that I should reinstall from the original source. I tried istalling again but get the message: Setup.xml cannot load. File may be corrupt. I tried uninstalling from the Control Panel but got the same message. I used the Windows restore to go forward to the time where I was when I started. Same problem with Setup.xml. I tried using "Fix It" from the Microsoft website but it didn't work. I've seen on the web some people using third party uninstallers with varrying success. I've also found instructions for manually uninstalling X5 but not X6. Can anyone help. Thanks in advance.
Forriner
Posts: 449
Joined: Mon Aug 13, 2012 9:35 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z170M-PLUS
processor: Intel Core i5-6400
ram: 16 GB
Hard_Drive_Capacity: 1250 GB
Monitor/Display Make & Model: Philips Brilliance 272b 2560 × 1440
Corel programs: PSP 2023
Location: The Netherlands

Re: Setup.xml can't load on reinstall. Please help!

Post by Forriner »

Maybe try this one to uninstall X6: http://forum.corel.com/EN/viewtopic.php?f=56&t=52337

Good luck.
Tim McQuade
Posts: 5
Joined: Fri Apr 18, 2014 1:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Video Card: nvidia
Hard_Drive_Capacity: 500GB
Monitor/Display Make & Model: dell latitude

Re: Setup.xml can't load on reinstall. Please help!

Post by Tim McQuade »

It worked! Thank you, thank you, thank you, thank you, thank you, thank you,

Why doesn't Corel have this utility on their website? It's just what I was looking for.
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