Panned Videos pixelating VS7

[Luna Esterhuizen]

I am in quite a difficult position and need help quit fast. I did my first project with VS7 and when playing back form the BD, all my video panning clips is pixelated. It is very disturbing and I cannot sell such a product to my client. When I zoomed in I cannot see any pixelating only with the panned videos. I used the clips as "shot" and did not change the speed/time-lapse function.

What I can tell just to make things clear is that I used the exact same equipment (3 video cameras) with the exact same settings that I used for my previous project(s). I never experienced it ever not in any previous versions.

My cameras do full HD 1920x1080 and my output is to BD discs with the same settings.

Hope someone can come with a solution.
Regards

[BrianCee]

Well it sounds very much as though you do have a different setting somewhere - have you double checked - particularly the field order settings.

[skier-hughes]

perhaps you could tell us all the settings, those used by the camera, your project settings and your output settings.

[erdna]

Do you get the pixelation while paused?. If affirmative, can you show a screenshot?

[Luna Esterhuizen]

Thanks for all your suggestions. I did the following:

I tested one project (there are 7 projects) and set it to NTSC and rendered it to BD folder. It came out perfectly.

I then changed all 7 projects' settings to NTSC and rendered it to folders, but I have another problem now. It only rendered to 76% overall and then VS became irresponsive.

When I opened task manager to close VS, I saw another application running which probably indicates the matter of the error.

Hereby attached is the screen shot of the MS Video C++error.


Hope someone can help me here.

Regards

[BrianCee]

Look very carefully at your attachment and note that it is NOT an MS Video C++ error - - it is an MS VISUAL C++

Microsoft Visual C+ is not the same programme as Corel VideoStudio although they do react together when using VideoStudio

So did you use the 'Retry' button in the error message - what happened.

have you manually stopped both programmes in the Task Manager and then tried using VideoStudio again.

[Luna Esterhuizen]

Sorry Brian, yes, that is my mistake I know and I searched and am still searching to for that. I know Visual C++ is part of the system. I did the whole rendering again and attach the exact outcome here again. I moved the error screen to the left so that you can see at what stage the error happened.

The problem now is unfortunately not about the pixelating anymore and I wonder if we can discuss it further on here.

I will follow your suggestions and hope to find a solution. Thanks

[Luna Esterhuizen]

Very interesting!
I've just completed two test. At first I took a project set to NTSC and rendered it to BD folders I got the same Visual C++ error than before just at 77%. See attachment. I pressed "ignore" and the project rendered further to "successful" . There seems to by nothing wrong in playback.

Then I changed the settings to PAL on the same project and rendered it again. It rendered successfully without any interruption, but the visuals were pixelating during playback.

I guess I can now figure out that PAL is definitely causing the pixelating and my correct camera setting is NTSC so my project must be set to NTSC, but what is causing the Visual C++ error then.

A last question. Why does the PAL project use twice the disc space comparing to NTSC? The full project set to PAL is 28GB while if set to NTSC its just under 15GB!
Hope someone set some light on that subject as well.

Regards

[lata]

Hi Luna

We need to go back a step here, I am sure Brian will agree.
First give us the properties of your cameras video files.

With a clip in the timeline, right click and choose properties, what are they?
Create an image of that window, Alt+PrtSc will copy that window to your clipboard, paste to an image editor, attach the image to your post.

You appear to be working in the Burner Module creating a Disc.
Now you need to render the project to create a Video file same properties as your originals, providing they are BD compliant.

With your project open in the timeline, Share – top icon for “Create a video that you can play on the pc”.
Choose the Same as First Video instead of Same as Project.
With that selected notice the properties showing in the panel, these should be your HD video’s properties. Check they are correct.

Choose a name and location to save the new file, then “start”

If the process fails note the %, with that in mind return to the timeline and view the timeline at that point, quite possible that something is amiss at that point?

[Luna Esterhuizen]

Thenks Trevor,

At this very moment I'm busy rendering again and it wont be finished 4 hours from now. So I cannot check the properties at this stage. I did however took two video files placed it in a new project with the only difference that I changed the PAL/NTSC settings. Both rendered successful. It was I simple test but it shown that I do not have to alter any settings.

If the rendering gets the error again I will defintely follow your advice.

What I do not understand is that I'm using the same cameras same settings for the past 3 years, (output to BD folders) and never got this Visual C++ error. I did experience "unexpected errors". It was took some time to find the errors but I used to go through all the projects and looked for possible problems after figuring out at what position (percentage where rendering stopped).

Thanks for your assitance.
Regards
Luna

[aljimenez]

One possibility is another program installed after Corel's is using a different version of the Visual C library. Also, The codec you are using may also need Visual C, and the version from Corel is not totally compatible. These are just ideas... Al

[Luna Esterhuizen]

Hi Al,
Thanks for your input. Corel was the last program I installed, but I guess its so difficult to figure out why it renders the PAL project to the full, while it get stuck at 73% in NTSC. At the moment 11hours through rendering I keep pressing the "ignore" button on the screen and it then progresses a percentage (detailed)the time ... ok it just bombed out!

Regards

[lata]

Hi Luna

You keep mentioning Pal v Ntsc, the golden rule should be to use the original video files properties to create your output file, this of course may not be possible but certainly the Pal/Ntsc option should be preserved.

You seem reluctant in telling us the full properties of your original video file, something that should have been revealed in your earlier posts.
There may well be a conflict regarding the Pal to Ntsc conversion, although I doubt it, so can you tell us……….

1 / What make of camera are you using and is it NTSC or Pal version
2 / You show as being in South Africa, that country uses Pal as the TV standard, When you installed Video Studio did you install to the correct standard Pal, this is important as it sets Video Studio to use the correct default templates.
4 / Please provide the properties of the original video files as recorded by the camera.
5 / provide the project properties you are using.


I believe we need to check your settings before rendering any other projects.
Once we are satisfied that they are correct, should we still receive the errors then at least we can be satisfied it is not your working processes

[Luna Esterhuizen]

Hi Trevor

I'm so happy that you try to assist me, I am not trying to avoid giving my file properties, I said the application was busy rendering while I was typing my answer to you. In the meantime the project once again failed, I tried the ignore button on the error screen and it proceeded with the rendering until 79% overall and the just closed the application without any notice. I then looked at the properties and make screenshots with the snipping tool of my properties.

I hereby attach the relevant screen shots and of the properties. I used two identical Sony SR11 cameras and Sony PJ710 and I include their properties here as well.

The PAL/NTSC issue is definitely a problem, because it renders in full without the error when set to PAL (but of course with the pixelating) while set to NTSC I get this error. I rendered the full project now 4 times without success with the same error at the exact same point.

In South Africa we use PAL but I can assure you that I can play back NTSC on my TV. My cameras record in NTSC and I've done most of my project to PAL without any problem. What I can tell is that I'd done numerous BD since 2011 exactly as I did now whilst using the previous versions of VS.

I must consider falling back to VS X16 and see if will do the same but I am not sure what would be lost when saving the X7 projects to the X6 version

Hope this will give you more info

Regards

Luna

[lata]

Hi Luna

Thanks for that info.
The first image is from your original video file using 16000kbps. – stereo audio
The second image Project Properties should match these settings, yet use 20000kbps and surround sound audio5.1
The third image for Same as first clip uses 22000kbps, I would have expected this to be the same as the first image.
Having said that I do not think changing the data rates would cause this problem.

Go to Settings Preferences – Show messages when inserting first video should be ticked. When you insert the first clip to the timeline in a new project you will be prompted to match the video properties to the project properties.

For your existing project modify your project properties to match your video clips. First image.

Using Settings – Movie Profile Manager set the format to AVCH264 use the Add function to create / copy your video files properties (First Image) to create a new template, give it a suitable name.

With your project open in the timeline view the position on the timeline where your previous renders failed, you say they all failed at the same point, for instance if it fails at 75% what is in the timeline at 75%.

Run a test render again but this time set the Preview Playback Range, maybe 25% of your project across the suspect area. then render that using Share – “Create a video to play on Computer”, top option. AVC/H264 – use the template / Profile you created earlier.

As an example of what can go wrong…………..

There was a problem for one user where he had used the “open curtain effect”, all samples are NTSC, he reversed the video to show the curtains closing, then rendered the project to Pal and it crashed, the program did not like the combination of reverse video and changing the frame rate, so anything can happen.

One more question, have you installed Video Studio to use NTSC by default or installed as Pal?