PaintShop X6 Pro don´t work anymore. Total Crash.

Corel Paint Shop Pro

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bugleader
Posts: 10
Joined: Thu Mar 01, 2012 8:17 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte 970A-UD3P
processor: AMD FX-6300 6 cores
ram: 8GB
Video Card: ATI Radeon HD R7 250
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 9TB
Monitor/Display Make & Model: SMT24A550 L1753T
Corel programs: Paint Shop Pro x7 and x8 ultim

PaintShop X6 Pro don´t work anymore. Total Crash.

Post by bugleader »

About a mounth ago, my copy of PS stoped working, crash on start up, crash if you try to open from a pic, don´t accept to reinstal and windows (8 pro) say that it incompatible... it worked well still them, and I really don´t know what I can do now.

If you try to start you receive a mensage that it crashed:
Crash on start
Crash on start
If I try to reinstall it, it give me this mensage and stop.
crash on reinstal
crash on reinstal
When I run windows problem solution it say that the program isn´t compatible (??) and I used it for mounths now...
incompatible
incompatible
there are something I can do? I using my old PS X5 but I really need to work on my pics,and a lot of my scripts are on X6 now.
pdxrjt
Posts: 459
Joined: Tue Jul 22, 2008 4:30 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i7 - 4.2 GHz
ram: 32 GB
Video Card: NVIDIA GeForce GTX 1080
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 10TB Int.
Monitor/Display Make & Model: Acer 32 inch x2
Corel programs: Paint Shop Pro 2018
Location: Portland, Oregon

Re: PaintShop X6 Pro don´t work anymore. Total Crash.

Post by pdxrjt »

Well, frankly (and sorry)...I don't have a clue about what is wrong. However, about issues like this, I have found Corel Support to be helpful....even without a purchased "warranty." Log into your account and there is a tab for contacting support. Click on "Submit your question" and I think they will try and help you. The one time I had an instillation question (or re-instillation actually) they were helpful without charge.....so I'd try there. Of course, the folks on this site are pretty darn good too! Questions like this are discouraging...so good luck!
Adverts for Corel products when you close PSP don't bother me.
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Ken Berry
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Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: PaintShop X6 Pro don´t work anymore. Total Crash.

Post by Ken Berry »

Muito estranho! Have you thought about upgrading your Win 8 to 8.1? I ask since I have X6 working perfectly on 8.1 Pro 64 bit.

I also find it rather strange that your second image shows an error message relating to both Vista and Internet Explorer 9 (when the current version of IE is 11...) Did you have Vista installed on your computer before Win 8?
Ken Berry
bugleader
Posts: 10
Joined: Thu Mar 01, 2012 8:17 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte 970A-UD3P
processor: AMD FX-6300 6 cores
ram: 8GB
Video Card: ATI Radeon HD R7 250
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 9TB
Monitor/Display Make & Model: SMT24A550 L1753T
Corel programs: Paint Shop Pro x7 and x8 ultim

Re: PaintShop X6 Pro don´t work anymore. Total Crash.

Post by bugleader »

No, I had windows 7 installed, but never had Vista (had XP too, but it was a lot of time ago, when i build this computer, I think I used it only to instal the 7 upgrade later and them instal the others softwares on it).
About to upgrade to 8.1, i really don´t want to do it, because several programs will stop working, like PS X4 and Nik addon (at least the advisor say it will stop).
I tryed to instal updates to it too to see if it will helps, but it say that I don´t need them (I had it upgrade before it stoped working) Maybe some windows upgrade give me problems...
error log
error log
Oh, the x64 version don´t work too, I didn´t use it much (I have some plug-ins that work only on x32 and I use them a lot to do my works).
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