Blank Screen

[budbon]

Video Studio Pro X4. When I try to load videos or photos into video studio, the screen is blank. I've tried various videos and photos to no success. I had no problem earlier today. Help!

[BrianCee]

Have you changed any settings recently - tried to connect a second monitor ? - ran any sort of "speed up your PC" programme

Check in "Settings >> Preferences" that the drop down towards the bottom is showing the Instant Playback Target as "Preview Window"

has your X4 always worked on windows 7 - many people have had odd problems with it - maybe a recent windows update has changed the compatibility and X4 doesn't like it.

[budbon]

The instant playback target is showing "preview window." I have made no recent changes. When I click to open a photo, the green bar shows it is loading, but nothing shows in the preview window. I found I could drop the photo from windows explorer into the timeline and have it on the timeline. By the way, I am talking about the window that shows the various photos and videos you have opened. It is in the upper right hand corner. The same window the FX icons would appear ready to drag into the timeline.

[lata]

Hi Bud

Have you turned off the library pages view by mistake

The right hand panel shows the library content, to the top left of that window are 4 icons
The left hand one being the standard “open folder” Import media.

The other three are for hiding / showing the pages, Photo, Video and Audio

Make sure these icons are highlighted, I think yellow?

[budbon]

That was the problem. Many thanks.