PSP X6 destroys JPG files

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
dieter59
Posts: 19
Joined: Tue Dec 11, 2012 6:26 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit

PSP X6 destroys JPG files

Post by dieter59 »

I just turned a jpg file in the full view mode 90 degrees counterclockwise. The result was a abstract looking bunch of lines in all collors. Because I thought that it is only an effect on the monitor I closed PSP WITHOUT saving but the destroyed JPG was written to disk! What kind of *!*!* is that? After using several versions of PSP in the last 20 years I start to understand why the bigger rest of the world uses Photoshop!
pdxrjt
Posts: 459
Joined: Tue Jul 22, 2008 4:30 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i7 - 4.2 GHz
ram: 32 GB
Video Card: NVIDIA GeForce GTX 1080
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 10TB Int.
Monitor/Display Make & Model: Acer 32 inch x2
Corel programs: Paint Shop Pro 2018
Location: Portland, Oregon

Re: PSP X6 destroys JPG files

Post by pdxrjt »

Actually, that has never happened (that PSP saves automatically when closing the program) but it wouldn't change much as in PSP I always work on a copy and leave the original alone. But, to be fair, a large recent poll suggest that only about 19% of the world of photographers (maybe more graphic artists) use PS. Considering how expensive it is, the you can only rent it, and what bloatware it is, I'm frankly surprised it is that many. However, unless it was a really critical photo, I suppose it is a good lesson.... never work on the original.... I messed up a photo without making a copy and that changed my behavior.
Adverts for Corel products when you close PSP don't bother me.
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: PSP X6 destroys JPG files

Post by MarkZ »

dieter59 wrote:I just turned a jpg file in the full view mode 90 degrees counterclockwise. The result was a abstract looking bunch of lines in all collors. Because I thought that it is only an effect on the monitor I closed PSP WITHOUT saving but the destroyed JPG was written to disk!
I tried to reproduce what you describe, viewing a file in full screen mode and then trying to close PSP. I couldn't do it. Whatever I did I was asked if I wanted to save the file. Could not get close PSP without first leaving full screen mode. Trying to close PSP always produced a prompt to save.
Mark
Forriner
Posts: 449
Joined: Mon Aug 13, 2012 9:35 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z170M-PLUS
processor: Intel Core i5-6400
ram: 16 GB
Hard_Drive_Capacity: 1250 GB
Monitor/Display Make & Model: Philips Brilliance 272b 2560 × 1440
Corel programs: PSP 2023
Location: The Netherlands

Re: PSP X6 destroys JPG files

Post by Forriner »

Double clicking on a thumbnail in Manage mode will open up the file in full screen preview. Clicking on rotate there rotates and saves the change, just like clicking on rotate on the thumbnail palette.
Check with another program -Windows viewer/explorer or so- if the file is viewable there. It may just be the thumbnail that is corrupt.
LeviFiction
Advisor
Posts: 6831
Joined: Thu Oct 02, 2008 1:07 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Alienware M17xR4
processor: Intel Core i7-3630QM CPU - 2_40GH
ram: 6 GB
Video Card: NVIDIA GeForce GTX 660M
sound_card: Sound Blaster Recon3Di
Hard_Drive_Capacity: 500GB
Corel programs: PSP: 8-2023
Location: USA

Re: PSP X6 destroys JPG files

Post by LeviFiction »

If the JPG itself is corrupted, you can try and see if Windows has saved a backup copy of it. Or if Corel has.

If Corel has saved a backup copy you need to turn on show hidden files and folders to find it. It would be in a hidden folder called Corel Auto-Preserve inside the same folder where your image is located.

If Windows has saved a copy you can right-click on the file, select Properties, then in the properties dialog there is an option for "Previous Versions" it will try and find a backup copy of your file. I actually need to learn more about this feature. I know that if it's not turned on it won't work, and it won't necessarily keep track of every file. But worth a shot.
https://levifiction.wordpress.com/
dieter59
Posts: 19
Joined: Tue Dec 11, 2012 6:26 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP X6 destroys JPG files

Post by dieter59 »

Thank you all for your answers!

I didn't complain because I've no backup. I've more than one copy of all of my photos :D
I complained because PSP saved the rotated jpg *without* asking me and the result was a corrupt jpg, not the thumbnail but the jpg itself. I ask myself wether it's only happening to me or if there is anybody else who has experienced the same effect.

@pdxrjt: I agree, that the way of selling PS as a cloud service is definetly not the right way - at least for me! And for sure it is not free of bugs
Post Reply