Corel VS X7 32bit could not START, UNABLE to fix Error 38

[thanhdat2212]

Hi, this is really my first post on this forum, so I apologize if I make any mistake, and for my bad English too

I've just installed a trial VS X7 32bit, the installation went smoothly.
After installation, I fill in my Email for registering product. But from then, VS X7 never start!
I started it again from my Start Menu, and I got an error:
"Error: 38 - Corel VideoStudio files have been damaged or modified. Please reinstall your original source."
I had reinstalled it many times, but nothing changed!

> These are my ATTEMPTS:
1. I searched Google, they said that the problem was Protexis Licensing V2 service, so I got in "services.msc", Started the service and made it "Automatic"
Then I started VS X7 with all my hopes, but it didn't start! I started it again, the error appeared.
So, I had taken a look at Task Manager, and found one thing TERRIBLE:
- I started the service, the service status is "Running" in Service page (page or tag? sorry for my English!), in Processes page PsiService_2.exe was running too.
- Then I start VS X7, PsiService_2.exe jumped to about 45% CPU, it took 8000Kb of Memory, for 3 seconds and it disappeared, the service was stopped too.
- So, it explains that the first time start VS X7, error doesn't appear, the 2nd time (service stopped) error appears.
2. I tried uninstall the service by deleting it from Regedit, then reboot, and install VS X7 again, but nothing changes.

> These are some STRANGE THINGS:
1. Before downloading VS X7, I used X6 for some time, it worked very well; then I install X7, while the X7 couldn't run, the X6 still run smoothly (if the service is running), the X6 doesn't make the service stop.
2. I download MotionStudio X4, installed it, I started it, it couldn't start, but it doesn't stop the service; in Process page, when I started MotionStudio again, MStudio.exe appeared for some seconds, took some CPU %, loaded some Memory, and then disappeared!
~> what happening to Corel products in my computer?!!

Thanks for reading, hope that someone will help me out of this!

[luckeestarr]

Thanhdat 2212, this is my first post too here. I found your post searching for a solution because I have the identical set up and issues as you have written below, and also tried all the steps you did with no luck. I have spent too much time trying to get Corel X7's trial to work, and I'm just going to use my X6. Were you able to get it to load yet?

[aljimenez]

Is trial time expired? This behavior sounds like that.