Corel advertisments keep popping up

[jparnold]

I posted this question a few weeks back and would have added the latest revelation except I cannot locate it. In it Brian answered and I did what he advised but the 'advertisements keep popping up.
Here is a screen shot explaining what I mean - this occurs every time I close VS6.



What Brian advised me to do I did - refer next screen shot and note that "Keep me informed....' is NOT ticked - this is what I believe Brian advised me to deselect (untick) yet the 'advertisement for VS7 keeps popping up. I also have tried clicking on the box next to "Do not display this message again" without any success.




Is there a way to stop this (for want of a better word) SPAM?

[GaryG45]

Hi,
I unchecked both message preference items, and so far haven't seen the ad after exiting.

Prior to receiving the ad I experienced another problem that I believe was related to the ad. After working on a project and creating a video file I would do a save and exit VS. VS would start to shutdown, I would see my desktop, and then receive messages about VS producing a dump file and that VS had stopped working. This occurred whenever I worked on a project. After this occurred 3-4 times in the past two days, this afternoon I started and exited VS without doing anything. This cleared the dump problem and that is when I started to get the ad. Now that I've unchecked both message preference items everything is working fine for me with VSX5 Pro.

Gary

[BrianCee]

There is a user with the same problem in PaintShop Pro - see here for the suggested cure for that :--
http://forum.corel.com/EN/viewtopic.php?f=56&t=53047

I don't know if what works for Paintshop will work for VideoStudio but it is possibly worth a try

The equivalent folder path name in windows 7 is C:\Users\*username*\AppData\Roaming\Corel\Messages

[lata]

Hi John

Are you still having problems with that window popping up?
I had similar problems deselecting the message preferences did not seem to help.
Ticking the Do not display this message again doesn’t do much either?

However after a couple of runs the panel no longer shows.

If you see the message again use Alt+F4 to close

[jparnold]

Hi Lata
Thanks for that info which I will try the next time it happens.
John