I'm getting so fed up with people saying it works for me so it's your system! If one person has a problem it's probably their system, if a couple of people have problems it could be configuration: if lots of people have problems it's the software! Good software has to cope with different pc's that's what its all about.
Maybe the people saying this are on a windup or maybe they think we are idiots: I'm not an idiot and all my other software works fine - except MF4.
Goodbye to MF 4 and Ulead
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chiff_chiff
get real?ruggy1 wrote:Come on guys, get real! As Heinz-OZ says, it works for many thousands of people around the world, including me (except that I do burn to ISO then use Nero to burn to DVD -its actually quicker). If we all had a standard platform, then there would be reason to complain, but there are a million versions of PCs out there - no standard platform! As Mr Chien says, "PC not perfect" or some such thing. I would start by looking inward not spewing outwards, to find the source of your problems.
so if MF3 worked just fine on this very PC, I upgrade but get problems, now its my PC....
how amusing, is this some kinda weird stockholm syndrome variation where you have to defend a company whose software you buy....
If you search my posts, you will find i have posted about the issues i have.
on the ulead payroll i hope, would explain this blinkered corporate love...
Blinkered corporate love it is not! I have been a critic of Ulead many times before on this Forum, but for reasons unknown to me, the move to MF4 sorted out the problems I was having before, except burning to DVD or course. I once vowed on the Forum that I would only use Nero Vision Epress, but it does have some limitations, so I upgraded to MF4 and for my setup it actually works, mostly. As I have said previously on this Forum, for something the price of a restaurant meal, MF4 does a good job. Lets leave it there.
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J. Baker
Why not fix the bugs in 3.5 first?htchien wrote:Hi all,
As I know Ulead is working on the 2nd update pack of Ulead DVD MovieFactory 4, which can make DMF4 much more stable and perform better, so please be patient.
Everytime I contacted ULEAD, it was always my computer. Other software runs fine. The only thing good about the whole package is the mpeg encoder. Why? Because it's not made by ULEAD.
Oh and on top of that, they use there own file format for making DVD menus. Get real! I wouldn't buy anymore of their software, ever again.
Next time, fix the bugs before you come out with another release. IT'S ALL ABOUT THE MONEY!
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keithm
ruggy 1 - leave what there? The fact that you are lucky and it works for you, or the fact that is doesn't work for lots of people and that's tough?
Ulead have now said there will be an update in mid august that should fix the bugs, that does seem to be a raher long wait for bugs that have existed for many months - if it fixes them.
I guess a nice apology from Ulead would help for releasing such a bugged product.
Ulead have now said there will be an update in mid august that should fix the bugs, that does seem to be a raher long wait for bugs that have existed for many months - if it fixes them.
I guess a nice apology from Ulead would help for releasing such a bugged product.
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heinz-oz
Hey chiff_chiff or heri, before I posted my above reply, I searched for Heri's posts, there were miserly two, none of which stated which hardware he or she is using, which OS etc. That's what I meant with my remarks. In chiff_chiffs case, well, there are a lot of posts along the same lines as the one above my post. Too many to read now, i wasn't talking to you directly anyhow and did not mean to offend you, still I haven't found a post of yours yet that states exactly what your problems are either or what hardware / OS combination you use. Forgive me if you did post this in one of your earlier posts, I haven't seen it.
Still, as far as I'm concerned, if any of you could be bothered to clearly state what the problems are, appart from 'It doesn't work' and give more detail about your system and the error messages you get, there may even be help out there for you. As it stands, because you are rather vague on what your problems are, possible help can only be vague also. Those remarks are not meant for any one person here who would like to get offended, they are just an observation of mine
Now, chiff_chiff, have you ever bothered to find out how many people, including myself in the past, have come to this or other forums out there for help, and actually found it? Don't think so.
If you don't like the program, fine, maybe you do have a problem with your particular installation, possible, just don't pop up every time a newby posts here for help with remarks like "there are tons of people out there who have the same problem" It isn't helpful and trolls like you even make me question my limited wisdom for coming here, to see if I can help someone in need. And, before any one else gets on my caser, I have said my pice and that is that. I don't work for ULEAD and I don't get paid for coming here. Just another user who had problems in the past and found help in a user forum. Just like to return the favour.
Still, as far as I'm concerned, if any of you could be bothered to clearly state what the problems are, appart from 'It doesn't work' and give more detail about your system and the error messages you get, there may even be help out there for you. As it stands, because you are rather vague on what your problems are, possible help can only be vague also. Those remarks are not meant for any one person here who would like to get offended, they are just an observation of mine
Now, chiff_chiff, have you ever bothered to find out how many people, including myself in the past, have come to this or other forums out there for help, and actually found it? Don't think so.
If you don't like the program, fine, maybe you do have a problem with your particular installation, possible, just don't pop up every time a newby posts here for help with remarks like "there are tons of people out there who have the same problem" It isn't helpful and trolls like you even make me question my limited wisdom for coming here, to see if I can help someone in need. And, before any one else gets on my caser, I have said my pice and that is that. I don't work for ULEAD and I don't get paid for coming here. Just another user who had problems in the past and found help in a user forum. Just like to return the favour.
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Heri
To: Heinz-oz
First i am a male, 45 years old.
You asked for PC configuration thats okay. I send all these informations to Ulead Technical support with an error report.
My problems with MF 4 is in posts. But i will repeat them here again:
1. BurnNow 2 Audio: When i explorer my folders inside BurnNow it crashes. I have got a patch from Ulead that help the explorer problem, but it crashes when clicking burn.
2. Tweak to fit: When i click burn it crashes
3. Picture Slideshow: when adding music to slideshow in preview and click burn it crashes.
4. All the problems are with CD & DVD
5. I gave up testing more.
I captured a family movie from a Digital camera and burned with no problems. That is almost also the only thing there works.
I dont know if My Nero 6 Reloaded makes the conflicts for MF 4 (Maybe).
And again, i dont have any problems with any other of my software only MF 4.
It's sad that Ulead cant make a better support. Now we have 27 july and ordered on 11 june and can still not use MF 4. So im very angry on Ulead how they can treat customers like this. Used USD 81,24 for nothing.
I will never recommend Ulead software to anyone, not after all these problems that MF 4 have given me and bad support.
By MF 4 now and use it two month latter - what is this?. Ulead have not taken the time to write to there customers to explain the problems with MF 4.
At last im not angry on any users in this forum only on Ulead.
First i am a male, 45 years old.
You asked for PC configuration thats okay. I send all these informations to Ulead Technical support with an error report.
My problems with MF 4 is in posts. But i will repeat them here again:
1. BurnNow 2 Audio: When i explorer my folders inside BurnNow it crashes. I have got a patch from Ulead that help the explorer problem, but it crashes when clicking burn.
2. Tweak to fit: When i click burn it crashes
3. Picture Slideshow: when adding music to slideshow in preview and click burn it crashes.
4. All the problems are with CD & DVD
5. I gave up testing more.
I captured a family movie from a Digital camera and burned with no problems. That is almost also the only thing there works.
I dont know if My Nero 6 Reloaded makes the conflicts for MF 4 (Maybe).
And again, i dont have any problems with any other of my software only MF 4.
It's sad that Ulead cant make a better support. Now we have 27 july and ordered on 11 june and can still not use MF 4. So im very angry on Ulead how they can treat customers like this. Used USD 81,24 for nothing.
I will never recommend Ulead software to anyone, not after all these problems that MF 4 have given me and bad support.
By MF 4 now and use it two month latter - what is this?. Ulead have not taken the time to write to there customers to explain the problems with MF 4.
At last im not angry on any users in this forum only on Ulead.
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chiff_chiff
you seem to have this strange notion that for our concerns to be valid, they need to approved by you.heinz-oz wrote: If you don't like the program, fine, maybe you do have a problem with your particular installation, possible, just don't pop up every time a newby posts here for help with remarks like "there are tons of people out there who have the same problem" It isn't helpful and trolls like you even make me question my limited wisdom for coming here, to see if I can help someone in need. And, before any one else gets on my caser, I have said my pice and that is that. I don't work for ULEAD and I don't get paid for coming here. Just another user who had problems in the past and found help in a user forum. Just like to return the favour.
they dont
now, call people trolls if it makes you feel better, but you dont get anymore respect from me.
dont tell people how to post, ill keep posting as i see fit
if it really makes you question why you came here, well maybe you did come for the wrong reason, ususally a good idea to leave the ego at the door when you come in
heck, if people having different experiences upset you so much, maybe forums just arent for you.
Take it easy will you?
Personally I think this thread is going the wrong way. The forum is about solving problems and sharing experiences, not word games, offending of being offended. That won't solve a thing, only bring more annoyance.
So let's cut the crap and start working on the problem.
The technical information supplied by the posters is minimal, i agree on that. We have to realise that video editing, creating DVD etc is walking on the edge of what computers can do. And that there are more codec's being used and coming out every day. We expect that MF4 works seamless with this all, as any other program.
I can tell you from experience (doing this for 5 years now) that it is not that simple. Each computer is another platform with different settings and software. Only by telling our configurations and describing the errors Ulead can fix whatever it is - yelling and cussing doesn't.
However I do feel that there is a general bug in MF4 that causes this all. The bugs I am experiencing very much point to that, if only the fact that you can't even kill an MF4 process after it hangs. Frustrating, true. This problem should be identified by Ulead now, and they're working on a fix (mid August to be ready). So I trust it will all be ok in a couple of weeks.
I also do agree that Ulead could be more open on this, it looks like the release was to early. The silence is deafening. It saves people a lot of annoyance by just telling that there is a bug, what causes it and that it will be fixed in due time.
And no, I don't work with Ulead, but I found their software a relevation the last years. So I hope that MF4 will work for me and you all from mid-August on.
Best regards from the Netherlands, Wiebe
So let's cut the crap and start working on the problem.
The technical information supplied by the posters is minimal, i agree on that. We have to realise that video editing, creating DVD etc is walking on the edge of what computers can do. And that there are more codec's being used and coming out every day. We expect that MF4 works seamless with this all, as any other program.
I can tell you from experience (doing this for 5 years now) that it is not that simple. Each computer is another platform with different settings and software. Only by telling our configurations and describing the errors Ulead can fix whatever it is - yelling and cussing doesn't.
However I do feel that there is a general bug in MF4 that causes this all. The bugs I am experiencing very much point to that, if only the fact that you can't even kill an MF4 process after it hangs. Frustrating, true. This problem should be identified by Ulead now, and they're working on a fix (mid August to be ready). So I trust it will all be ok in a couple of weeks.
I also do agree that Ulead could be more open on this, it looks like the release was to early. The silence is deafening. It saves people a lot of annoyance by just telling that there is a bug, what causes it and that it will be fixed in due time.
And no, I don't work with Ulead, but I found their software a relevation the last years. So I hope that MF4 will work for me and you all from mid-August on.
Best regards from the Netherlands, Wiebe
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gus232
I have had Movie Factory for over a year, and have never successfully produced a DVD. My DVD burner in my Audio room burns discs with an audio format that I must convert (AC3), but I cannot figure out how to convert it (either to MP3, WAV, or any other format, and there is no information available on how to do so.
It is a very disappointing program.
The video portion turns out nice, though..... awfully quiet w/no sound track.
It is a very disappointing program.
The video portion turns out nice, though..... awfully quiet w/no sound track.
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maddrummer3301
- Posts: 2507
- Joined: Fri Dec 10, 2004 10:24 pm
- Location: US
I sympathize with everybody's frustration with this company's software in general. I have used MF2 and MF3, and based on the comments I read about MF4, I'm not going near it. I have been using VideoStudio and MoveFactory for about a year and a half. I have come to be comfortable with the products now, but not until after suffering mountains of aggravation. I am not going to replace the tools with something else because I have too much time and sweat invested in them and they do what I need for now. But I honestly couldn't recommend the products to somebody else.
Last edited by zarchy on Thu Aug 11, 2005 9:05 pm, edited 1 time in total.
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ogi
my attempts usually end up crashing or locking up too.
I am having these problems. Hell if you can't be a newb to use it then it should say so on the box. I don't know half of what some of you are saying but I do know this. When the softwre decides to freeze up my pc I have to physically shut it down. What a shame since it seems to have so many promising uses.