No Burner EXists error

[Tony599]

Hi

I have Pro VX6 and used successfully up until now. It keeps telling me that 'No Burner Exists Error 516:0:0' whenever I try to output the project and that includes simply writing the VOB files or a disk image rather than trying to burn to disk. I've restarted the machine, uninstalled the DVD drivers and reinstalled. Can't find any prog updates for Pro (just for VX6). I can burn to disk quite happily using other programs such as Ashampoo Burning Studio or Windows own utilities and I've tried restarting and just running DS Pro with nothing else running.

I have precisely 23 hours to get this fixed for a customer presentation after several days of work! If I could just write an image it would help as I an burn it with something else, on another machine if necessary. Win 8.1 2 x CPU 24Gb FX560.

TIA

Tony

[BrianCee]

whether VideoStudio X6 is described as 'Pro' or 'Pro Ultimate' (there is no X6 which is not Pro) it is exactly the same programme - the only difference is that the Ultimate comes with additional plug-ins - so any updates released by Corel fo X6 such as the SP1 here :-
http://www.corel.com/corel/pages/index. ... 01&popular

are for all versions of X6 so you can download and install that patch for your programme - - but there is no guarantee that it will cure your problem.


Quite honestly unless some one comes along and offers you a solution in the next few minutes I would say - take your own suggestion and create an .iso file - copy it to a portable hard drive or USB flash drive or an SD card and take it to another computer to burn your DVD.

[Tony599]

whether VideoStudio X6 is described as 'Pro' or 'Pro Ultimate' (there is no X6 which is not Pro) it is exactly the same programme - the only difference is that the Ultimate comes with additional plug-ins - so any updates released by Corel fo X6 such as the SP1 here :-
http://www.corel.com/corel/pages/index. ... 01&popular

are for all versions of X6 so you can download and install that patch for your programme - - but there is no guarantee that it will cure your problem.


Quite honestly unless some one comes along and offers you a solution in the next few minutes I would say - take your own suggestion and create an .iso file - copy it to a portable hard drive or USB flash drive or an SD card and take it to another computer to burn your DVD.

But as I said, I cannot create any form of file .iso or VOB etc- I get the same message!

[Tony599]

It gets even better - I tried to apply the update but that says

'The installed Version of the Application could not be determined. the setup will now terminate"

which isn't very helpful.

If I uninstall the current software and reinstall it, or reinstall and overwrite it, will it preserve the project files (save in default location)? And how many installations will the original DVD allow since there appears to be no 'deactivate' option?

TIA

[Tony599]

Well I uninstalled V6, reinstalled from the DVD, applied the update patch and ran it. All okay with the project but still get the same error however I try to generate a DVD-compatible file... Just checked and I can burn from an existing .iso using a different burning program. But I have no .iso of this project of course.

I can install on another machine I suppose as long as uninstalling this one and doing that doesn't cause a licensing problem...

Tony

[BrianCee]

when trying to create folders or .iso file have you un-checked the 'create to disc' option which should mean that VideoStudio will not even be looking for a burner.

The 'unable to determine version' message tells you that the service pack is already installed

[lata]

Hi

First “the installed Version of the Application could not be determined” message is Corel way of telling us that the patch has already been installed, a bit strange wording but no problems.

There have been some issues regarding other programs taking control of the DVD CD burner drive, IN CD from Nero caused a lot of problems.
Make sure there are no other programs open and controlling the DVD Drive?

Re-Installing --- Providing you do not remove / delete the VSP Project files then they will work when using the re-installed version

[markguitre]

Has this "No Burner Exists/Error 516.0.0" problem ever been definitively solved? Seems not.
I have it now (in Pro X7 Ultimate) always popping up whether I try to burn to disc, write to folders, or to a disc image.
All current Corel updates/patches are installed; no newer ones are available, likewise with Widows updates. DirectX 11 already there.
Other programs which may be accessing the drive have been removed some time ago: Nero InCd, Cyberlink, WinDVD, including all registry entries.
Task Manager shows nothing suspicious running which could be interfering.
The only other burning software installed is Imgburn, which has co-existed with Corel on my system for years without problems.
Suddenly, I cannot burn or write ANYTHING within Video Studio.
Meanwhile, it's odd that Imgburn (not simultaneously running anywhere I can see) burns everything fine using this "non-existing" drive.
I'm stuck. What is going on, and how to fix this?

[lata]

Hi

“Whats going on?” I just don’t know if this has been solved, its certainly not a common problem with only a few reports.
If it has worked for many years then something has changed, sure that may be Video Studio but equally anything on your pc may be causing problems?

Have you tried re-setting the program by remaining the 17.0 folder to “17.0old”
A new folder will be created when starting Video Studio., this will also refresh the library.

C:\Users\User Name\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\17.0.

What type of burner do you have installed? a CD burner, DVD burner or Bluray

What type of discs are you trying to burn?

What happens if you remove your CD/DVD drive, reboot the pc and run VS, does that allow you to burn an ISO file or Image Folder (Video TS folder)

[markguitre]

I have tried renaming the 17.0 folder, which clears out the library, but does nothing for the "No burner exists" problem.
My burner can do CD/DVD and Bluray. I cannot burn any of those without that error message; nor can I write to folders
or even create an ISO file. The last part of your advice I did not try because I want to be clear on what you are saying.
First, I'm assuming you don't mean physically remove the drive, correct? If I'm to uninstall through the device manger,
the point seems to be able to see if an ISO file can be created minus the drive; in other words, to see if the optical drive itself
causes the problem. But, then you say to "reboot and run VS" However, the reboot will cause Windows to reinstall the drive, no? Please clarify/advise...

[Ken Berry]

... nor can I write to folders or even create an ISO file.

If this is so, then there is something more serious going on than just not being able to see the drive. The folders and ISO options should be both available and usable in the absence of a burner. Can you get to the final page of the burning module? If so, then are there no references to creating a folder or ISO? (I assume that you will have clicked on the big yellow downward pointing arrow over to the right of the burning screen, which is where the options to create folder or ISO are controlled.)

However, the reboot will cause Windows to reinstall the drive, no? Please clarify/advise...

I will have to let lata advise separately on this, but I believe that was precisely his meaning and intention. In other words if you uninstall via the device manager, the reboot will reinstall the driver, but it should also thus make the drive visible again.

[markguitre]

Yes, I can get to the last step of the burning module, where I have the option to create a disc, folders, or a disc image.
But now, something has changed: no matter which of those three options I choose, the no burner exists message now is
replaced by one that says, "Convert step got some problems, 257.0.0". I don't know what to make of it.
Still advise to uninstall the optical drive, then reboot and run VS?

[Ken Berry]

That message usually appears when you have inserted a project file (xxxx.vsp) into the burning module and VS chokes on it for some reason. That's when we recommend that you first convert your project into a DVD compatible mpeg-2 in the editing module. When that conversion has taken place, create a new project but don't worry about giving it a name as the objective is merely to clear the timeline. Then go to Share -- DVD. The burning module will open. Use the Add Video button in the top left of screen to add your video clip. Click on the Options button in the bottom left and make sure the box beside "Do not convert compliant MPEG files" is ticked. Build your menu and move on from there. This time you should not get that message.

[lata]

Hi
What happens if you remove your CD/DVD drive, reboot the pc and run VS, does that allow you to burn an ISO file or Image Folder (Video TS folder)

I actually meant physically remove the drive, remove the device from your pc.

As Ken mentioned trying to create those Iso or TS Folders should not require a drive.
If the problem goes away then there may be a problem with the actual drive?

From your latest reply you seem to be using a VSP to burn the disc, as Ken mentions this can / may cause problems, you should convert the project to a mpeg2 compliant video file.
assuming you are trying to burn a DVD that is.

Can you try this,
Start a new project
Share create disc DVD, opens the burner module.
Top left for Add Media Add Video File, browse the pc and choose a Mpeg2 video file, not a VSP.
Does that allow you to create an iso.

[trailryder42]

I actually meant physically remove the drive, remove the device from your pc.

.

You don't need to physically remove the drive, just unplug its data cable.