trouble with hearing sound

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imfallen

trouble with hearing sound

Post by imfallen »

Hi everyone, I have posted this in VIdeoStudio also as I am having the same trouble with both software.

I'm using the trial versions of VideoStudio 9 and DVD workshop right now.

I've used a purchased version 7 and a trial of 8 of VS without any trouble at all.

Why I'm having trouble with is:

I've just purchased a HP Pavilion a645c machine
Athlon 3200 XP
1Gb DDR RAM
200G HD

My problem is that in both of these software, I do not hear sound when playing "CLIP".

In Video Studio, I hear the sound fine if I go in "PROJECT".

The videos play fine in other softwares, and when I produced a DVD from files captured and modified in these software, I do have sound on my DVDs.

I just can't get sound when playing the "CLIP" mode in both softwares.

I have updated all drivers, installed every CODECS that I could find. But nothing worked so far.

NOTE: I did have trouble installing the softwares at first, so I reformated the machine with the HP recovery. COuld it be a HP software conflict? If yes, why would it play in "PROJECT" mode but not in "CLIP"

And yes, I've tried new and older videos.

Thanks in advance to anyone that can help me!!!
pauley

Post by pauley »

Other than making sure all of your audio sliders are set to max (you can reduce them later) and not muted in both the software and with your audio control panel, you should call HP support.

Pauley
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