VS Setup not loading properly

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mikewjarun
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VS Setup not loading properly

Post by mikewjarun »

I downloaded VS trial and am trying to install on a Windows 8.1 64 bit system. My setup dialog is very unusual and appearing like a scrollable window (please see attached picture). When I check on the license agreement, the "next" button wont get active. Is there any run time engine needed to run the setup properly? Thanks.

Mike
12-17-2013 4-32-16 PM.png
BrianCee
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Re: VS Setup not loading properly

Post by BrianCee »

Do you have your windows screen magnification factor set to anything other than 100% - some users have had problems with VideoStudio running if they are using 125% or 150% magnification.
Windows magnification.PNG
mikewjarun
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Re: VS Setup not loading properly

Post by mikewjarun »

Yes, I changed the factor to 100%, restarted the machine, still having the same issue. Thanks the reply.

Mike
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Ken Berry
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Re: VS Setup not loading properly

Post by Ken Berry »

I haven't seen this problem before, and it could be specific to Win 8.1 -- though others who already have that OS have not reported this problem.

But have you tried the Windows Alt+N keyboard command to move on to the Next page?
Ken Berry
mikewjarun
Posts: 3
Joined: Mon Dec 16, 2013 11:25 pm
operating_system: Windows 8 Pro
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Re: VS Setup not loading properly

Post by mikewjarun »

Hi Ken,

I tried, I just heard an "invalid key chime". Anything inside the scrollable area would not respond. I had to close the window, by clicking the "X" on the "outer" window. The "Cancel" button inside "actual" installer also would not respond. Any suggestions? Does the installer run on a specific run time engine like Adobe player or something which i dont have? Thanks.

Mike
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