I downloaded VS trial and am trying to install on a Windows 8.1 64 bit system. My setup dialog is very unusual and appearing like a scrollable window (please see attached picture). When I check on the license agreement, the "next" button wont get active. Is there any run time engine needed to run the setup properly? Thanks.
Mike
VS Setup not loading properly
Moderator: Ken Berry
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mikewjarun
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BrianCee
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Re: VS Setup not loading properly
Do you have your windows screen magnification factor set to anything other than 100% - some users have had problems with VideoStudio running if they are using 125% or 150% magnification.
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mikewjarun
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Re: VS Setup not loading properly
Yes, I changed the factor to 100%, restarted the machine, still having the same issue. Thanks the reply.
Mike
Mike
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Re: VS Setup not loading properly
I haven't seen this problem before, and it could be specific to Win 8.1 -- though others who already have that OS have not reported this problem.
But have you tried the Windows Alt+N keyboard command to move on to the Next page?
But have you tried the Windows Alt+N keyboard command to move on to the Next page?
Ken Berry
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mikewjarun
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Re: VS Setup not loading properly
Hi Ken,
I tried, I just heard an "invalid key chime". Anything inside the scrollable area would not respond. I had to close the window, by clicking the "X" on the "outer" window. The "Cancel" button inside "actual" installer also would not respond. Any suggestions? Does the installer run on a specific run time engine like Adobe player or something which i dont have? Thanks.
Mike
I tried, I just heard an "invalid key chime". Anything inside the scrollable area would not respond. I had to close the window, by clicking the "X" on the "outer" window. The "Cancel" button inside "actual" installer also would not respond. Any suggestions? Does the installer run on a specific run time engine like Adobe player or something which i dont have? Thanks.
Mike
