Trial fails when email contains "+" symbol

Corel Paint Shop Pro

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geoffct
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Joined: Mon Nov 25, 2013 6:59 am
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Trial fails when email contains "+" symbol

Post by geoffct »

Hello,

I've searched for a proper bug submission page, however this forum appears to be the only non pay support option.

The issue is that when first running the trial of paintshop pro x6, user registration is required. When the email address contains a plus symbol the next page fails to be found on corel's website. Accordingly the product never activates and the only option is to click close. (I use a + symbol to help organize messages on gmail http://gmailblog.blogspot.com/2008/03/2 ... -your.html)

Sadly when I finally determined this was when I entered something like "testwithoutplus@email.com," which worked to activate the trial, but will never reach me. I could have entered a gibberish email to start with, but decided to accept the email marketing in exchange for the trial.

Presumably this is because the activation is simply sending me to a webpage on Corel.com with my entered email address as part of the url. I wonder if this could create any vulnerabilities, but that is probably something the developers should look at on their own.
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