Corel PaintShop Pro X6 Service Pack 1

[Joelle]

As far as I am concerned, PSP is an Image editor, not a File Manager, but I am most probably in a minority.
I find Windows Explorer a lot easier to access.

I agree completely. The Adjust mode is pointless too because you can do all of that in Edit mode. Heck, I don't ever print from PSP either. It would never occur to me to do so or to send emails from PSP. And, don't get me started on Facebook integration.

Hehe, Farcebook and moi never became friends.
I was pretty annoyed when I saw it make an appearance in PSP, grrr.
I have complained very loudly about the 'send by email' utility, completely useless, unless the user uses Outlook, which I don't.
It's all fluff, added to make the program look better than it is.

Have also suggested that Corel keep PSP as an editor only, with Manage/Adjust as an optional extra, ie don't download it if you don't want it.
Oh well, a girl can shout a lot, but it hasn't got me anywhere.
Corel say they listen, hmm. They only hear what they want to hear.

I do print from PSP, but it is a bit of a fiddle.
I like making cards and have made a bunch of templates and have saved them as .pspImage files. That works reasonably well, not perfect, but it's good enough.

Joelle

[Tadjio]

I like Manage mode for comparing and selecting images, combined with using the tray (it'll be usable once they fix the x64 version) but after organizing/cataloging elsewhere.

Adjust Mode - I've ranted before about how dangerous a tool it is in its current incarnation. You have no idea what you've done and cannot go back. A friend called that he is trying out PSP X6 and in the conversation it turned out he was starting out with Adjust Mode. I warned him away from that. He could get burned in his experimenting and ditch the program.

Thanks, I agree with you totally about Adjust Mode, and I'm exploring Manage Mode more.
I have started two new topics for these Modes. Perhaps you could re-post your comments there?

As to Edit Mode, I think it's good for us to comment on it as the core of PSP.
I think PSP X6 SP1 is great as an evolution of what Corel have done since X, XI, etc. ('zooming' issues apart;) and is remarkably stable now.
I do all my printing from PSP Edit Mode and find the interface with my printer options is great, such as changing paper.

[LeviFiction]

The vocal on the forums are the minority of the feedback Corel gets. So while it may be true that they don't listen to some feedback, in other cases we just aren't the loudest in the bunch and that's why it doesn't change.

[LindaSue]

As far as I am concerned, PSP is an Image editor, not a File Manager, but I am most probably in a minority.
I find Windows Explorer a lot easier to access.

I agree completely. The Adjust mode is pointless too because you can do all of that in Edit mode. Heck, I don't ever print from PSP either. It would never occur to me to do so or to send emails from PSP. And, don't get me started on Facebook integration.

Hehe, Farcebook and moi never became friends.
I was pretty annoyed when I saw it make an appearance in PSP, grrr.
I have complained very loudly about the 'send by email' utility, completely useless, unless the user uses Outlook, which I don't.
It's all fluff, added to make the program look better than it is.

Have also suggested that Corel keep PSP as an editor only, with Manage/Adjust as an optional extra, ie don't download it if you don't want it.
Oh well, a girl can shout a lot, but it hasn't got me anywhere.
Corel say they listen, hmm. They only hear what they want to hear.

I do print from PSP, but it is a bit of a fiddle.
I like making cards and have made a bunch of templates and have saved them as .pspImage files. That works reasonably well, not perfect, but it's good enough.

Joelle

I also make greeting cards but I use a desktop publishing program for arranging and printing them. I use PSP to edit the graphics that I use on my cards.

[Joelle]

Making cards is good fun and very personal, can't get better than that
The other program I love using is Xara Photo & Graphic Designer (version 9 at the moment), it's brilliant.
Their text tool is sooo easy to use.

The support is excellent and the developers pop up in the Forum when needed and discuss things with the users ..

Joelle

[Otomatic]

Hi,
Windows 7 Pro 64 bit - PaintShopPro X6 Ultimate 32 and 64 bit installed - Version 16.0.0.113
I want to update from PSP and for five time I have error message : (Sorry in French)

Code: Select all

Erreur de CRC : Le fichier F:\Temp\Corel PaintShop Pro X6\16.1\Setup\PSPPro.msi
ne correspond pas au fichier dans le fichier .cab de l'assistant d'installation.
Le support à partir duquel vous exécutez l'installation est peut-étre altéré;
contactez votre revendeur de logiciel.

I get this error message every time try to start the update from PaintShopPro even after two reboots.
I also downloaded the SP1 three times since the Corel site and I launched the PSPX6_SP1.exe file as administrator, and each time I always otiens error message.
How do I get to install SP1?

[Tadjio]

This is only a suggestion:
Uninstall X6 and then download and install X6 SP1.
Wen you uninstall, choose to retain data and also I would backup relevant files.
(I haven't had to do this so I cannot say if it will work

[JohnB]

I have downloaded Service pack 1 to my computer through both Internet Explorer and Firefox. I try to install it and it goes to the 95% completion before an error message pops up, followed by a fatal error message.

I have also Run the download from Corel's website, both from IE and Firefox. Every time it fails at the 95% mark.

Each time I have rebooted my computer for a fresh start, but always ends with the same problem.

The first time I tried to update, the program itself popped up a message to say an update is available, but when I clicked on it to update, nothing happened. But it did corrupt the program so that if I went to the Manage tab, it shut down. I could start it in Adjust and Edit modes, but Manage shut the program down. I tried from a computer reboot but still it kept shutting down. I had to remove it from the computer and reinstall from scratch. Now comes the problems with Service Pack 1.

Apparently, Corel doesn't have a fix for their Service Pack 1 problem. And to make matters worse, every time I use Paintshop Pro X6 and shut the program down, up pops a message to say an update is available. I wish there was a way to stop it because it adds insult to injury. I guess the solution, now, is to wait for the next version X7.

Here is a photo of what I see.

[coolrat]

Hi
I've tried to install Service Pack 1 both internally from within PaintShopPro x6 and by downloading it using Firefox.
I tried several times over the last 2 days and recieved this message each time:
CRC error: The file C:\Users\Ray\AppData\Local\Temp\Corel PaintShop
Pro X6\16.1\Setup\PSPPro64.msi doesn't match the file in the setup's .cab
file. The medium from which you are running the setup may be corrupted;
contact your software vendor.

Does anyone know how to avoid this problem? Why is it happening? Thanks!

[Otomatic]

CRC error: The file C:\Users\Ray\AppData\Local\Temp\Corel PaintShop
Pro X6\16.1\Setup\PSPPro64.msi doesn't match the file in the setup's .cab
file. The medium from which you are running the setup may be corrupted;
contact your software vendor.

This is exactly the same error message as I noted in my previous message (http://forum.corel.com/EN/posting.php?m ... 6#pr278818).
Except that as I have PaintShopPro X6 Ultimate in French, this error message is in French.

In browsing this forum we can see that there are a lot of problems for the installation of SP1, including several like reported by "Coolrat" and myself.
As more than 90 days of support are passed, it is impossible - except paying! - To relate these issues to support Corel.
The first message sharing problems installing SP1 is first of November, and since that date, even rereading several times all the answers, no reliable and durable solution has been made.
It's the weekend, plus, in France, 11 November holiday, maybe we have solutions next Tuesday? I hope

[coolrat]

Thanks Otomatic for your post.

Yes, Corel really needs to offer better support, at least some form of minimal free support for customers, and a way to contact the company for providing suggestions. They should be really happy to receive suggestions from users- strange and rather counter-productive that they don't provide many mechanisms to do so.

Problems like this- installing a service pack, should not be occuring.
And the service pack should be addressing really big issues that greatly increase usability ie) vastly increasing the speed of operations so that the previews of changes we make are nearly instantaneous. I was trying to convince my friend to switch from Photoshop when his license expires (i'm trying to convert all my friends), but when he saw how slow PaintShop Pro x6 was in comparison to Photoshop (my computer's hardware (core i7 with 16gig ram on SSD hd) is much better than his (core i5 with 4 gigs and no SSD hd), he was in no hurry to switch.

I think Corel has a potentially brilliant product on their hands. It just needs considerable fine-tuning. Many of us users are waiting

[terrya84]

Problems like this- installing a service pack, should not be occuring.
And the service pack should be addressing really big issues that greatly increase usability

Exactly the point coolrat, yet with each new version and SP recently they just break more and more of what used to work fine for no apparent reason?
This image zoom being classic example. I'm with your friend as I won't be spending any more money on PSP as it's jutting worse and making my work harder and time consuming for no gain in functionality at all.

And with this don't care attitude from Corel making people pay to inquire about things they (corel) have broken is just not right and shows they don't care and don't deserve my money

[Joelle]

Exactly the point coolrat, yet with each new version and SP recently they just break more and more of what used to work fine for no apparent reason?
This image zoom being classic example. I'm with your friend as I won't be spending any more money on PSP as it's jutting worse and making my work harder and time consuming for no gain in functionality at all.

And with this don't care attitude from Corel making people pay to inquire about things they (corel) have broken is just not right and shows they don't care and don't deserve my money

Thereby lies a huge problem.
Corel need the money to pay the development team.
Less money means less staff to do a good job. But the pressure to deliver remains the same, so the program isn't what it should be.
So we go around and around in circles.
It all started when Corel 'bought' Jasc (little cash and a lot of shares changed hands) and cash in on the good name of Jasc. Fired the development team (just before Christmas) and closed the offices.
Then sat back and hardly touched PSP for years. This is the result.
X6 has some good things, but so much has been broken/changed in the process that it will take a lot of work to get it right, I can't see that happening any time soon, if ever

I went back to using X6 without the SP1, it works better that way

Having said all this, I blame Microsoft for constantly changing their OS, XP was excellent, W7 works well, but then.. it doesn't make program makers' jobs any easier.

Joëlle

[kiwozikonnections]

Exactly the point coolrat, yet with each new version and SP recently they just break more and more of what used to work fine for no apparent reason?
This image zoom being classic example. I'm with your friend as I won't be spending any more money on PSP as it's jutting worse and making my work harder and time consuming for no gain in functionality at all.

And with this don't care attitude from Corel making people pay to inquire about things they (corel) have broken is just not right and shows they don't care and don't deserve my money

Thereby lies a huge problem.
Corel need the money to pay the development team.
Less money means less staff to do a good job. But the pressure to deliver remains the same, so the program isn't what it should be.
So we go around and around in circles.
It all started when Corel 'bought' Jasc (little cash and a lot of shares changed hands) and cash in on the good name of Jasc. Fired the development team (just before Christmas) and closed the offices.
Then sat back and hardly touched PSP for years. This is the result.
X6 has some good things, but so much has been broken/changed in the process that it will take a lot of work to get it right, I can't see that happening any time soon, if ever

I went back to using X6 without the SP1, it works better that way

Having said all this, I blame Microsoft for constantly changing their OS, XP was excellent, W7 works well, but then.. it doesn't make program makers' jobs any easier.

Joëlle

Very well said Joelle - agree 100% and couldn't have put it better myself. . . you ain't just a pretty face I can see that

[terrya84]

yes maybe Joelle, but I'm not spending more just to see if they fixed things they shouldn't have broken in the first place just to lumbered with more broken.
As you say they fired the Jasc development team to save money and still expect us users to keep paying for their free lunch.
They need to spend the money to fix what they have broken or lose customers, that's how business works. I have stayed loyal to PSP since Corel took it over but this debacle with X6 and SP1 is the last straw, loyalty only goes so far.