Corel PaintShop Pro X6 Service Pack 1

[Tadjio]

This was fixed with a hotfix about a week later:-
http://forum.corel.com/EN/viewtopic.php?f=56&t=52219

[MarkZ]

I've been using PSP since about X1 or X2 and it performs well for me most of the time - 90%? There have been improvements over time; X6-64 started off working very fast and I've had very few crashes. There have been improvements as the new versions are introduced - but some steps back in each. As I gain experience with the product I find all kind of neat things that I can do and at the same time discover glitches here and there - and it is largely these imperfections that people complain about. For some they are deal breakers.

As I wrote in the "What do you want in X7", I wish Corel would forget about fancy new features and concentrate on fixing what they have, improving existing tools (brushes?) and getting rid of what doesn't work to reduce program overhead (Adjust mode). There are a half dozen pet peeves that I think would be easy to fix and increase the pleasure of using the program - get at it. And there are major improvements that could be made that will cost effort and money.

I would like to see Corel maintain the price for the program and not offer it at $35 after a short while, offer a small discount only and use the increased revenue for the improvements.

SP1 has been a disaster. It fixed one problem but seems to have caused many others. They cannot afford to do this again - it creates too much bad will. I'm looking forward to SP2 that will get rid of the refresh problem (I've experienced that a lot) and fix the installation problems that I am reading about a lot.

And it bugs me that one of the developers posted a link to an improved installation file but that file has not been used to substitute for the faulty one!!! Why not fix the problem properly?

[photodrawken]

PSPx6 is a bargain when compared to Adobe products. (Yeah there are products other than Adobe. But Adobe is held up as the benchmark).

You're only considering the "big" Photoshop as PSP's competition, which is like saying that a Ford Fiesta is a bargain when compared to a Rolls Royce. PSP's competition is PhotoLine and Photoshop Elements -- all around $80.

Some posters are saying Corel doesn't have enough programers working on issues. So my question is, "how much are you willing to pay for PSPx7 if Corel employ more coders?"

If the commitment and skills are there, the product can be sold for the $80 price, as the other applications are proving.

So do you want a bargain product with some issues. (Adobe charges more for their issues). Or do you want to pay more for a product that will have LESS issues.

That's a false choice, because other vendors are delivering better features and quality than PSP for the same price.

I use the LESS because no product will ever be 100% bug free.

That doesn't justify the number of bugs that seem to consistently be introduced into PSP.

No I'm not taking up the fight for Corel. I'm just being realistic.

I think that a truly realistic outlook would be one that has looked into the performance and features of the other $80 image editing applications. If you do, you'll find that there are applications that are more versatile, more powerful and much less problematic than PSP, and are selling for the same price....

[DeLorean]

I just bought PaintShop Pro X6. Mine has version 16.1.0.48 from the first setup file, so I guess SP1 is built-in, but will I need to install PaintShop Pro X6 Help Files released on Oct 25, 2013? The file is called PSPX6_LocalHelp.exe on http://www.corel.com/corel/pages/index. ... id=7100001 .

/Martin

[Tadjio]

I just bought PaintShop Pro X6. Mine has version 16.1.0.48 from the first setup file, so I guess SP1 is built-in, but will I need to install PaintShop Pro X6 Help Files released on Oct 25, 2013? The file is called PSPX6_LocalHelp.exe on http://www.corel.com/corel/pages/index. ... id=7100001 .

No need unless you have a particular need for offline help.

[jbdub82]

I've been reading through these messages and for the life of me don't understand the problem of zooming as I don't experience any problem. I do not have any problem with zooming in or out. It's exactly the same as it was prior to the SP1. I can use the zoom buttons or my mouse and all work the same. I have applied the zoom to images in both 32bit and 64bit without any problem...

You probably didn't experience a zooming problem because you weren't zooming while using the settings that had the bug. A) "Fit window to image when zooming" preferences were being ignored when B) "Tabbed Documents" Edit mode was off. This was incredibly annoying because it made managing multiple open windowed images far more difficult than it was previously.


A) "Fit window to image when zooming" preferences checkmarked:

B) "Tabbed Documents" un-checkmarked:

LeviFiction posted a video of the bug in action:

Here's a video explaining the zoom issue. -

And to the person (or people) who said that complaining about PSP bugs is petty considering the cost of the program... well, if the bug is something that causes almost everything you do with the software to be significantly more difficult than it should be, then it's a bug worth complaining about. We're talking about features that some people use constantly and don't work properly, not some obscure bug that happens only rarely and is easy to work around.

But again, here is the hotfix for it:

PSPX6 Hotfix for "Zoom in/out" with un-Tabbed Document issue

I'm still really annoyed by the "can't zoom into a corner" issue. I think I'll record a video of that bug in the near future to post here.

I'm also experiencing annoying bugs with the crop tool... Listed in least-to-most irritating order:

1. Using the scroll bars while the crop tool is active causes the image to "smear" instead of pan smoothly. And this isn't an underpowered computer (2.6GHz quad-core i7 with 16GB RAM).
2. Zooming with the crop tool active makes the image "bounce" around (which I suspect is related to the can't-zoom-into-a-corner issue).
3. Crop guidelines stick to the center of pixels instead of the edges when you're using the sizing handles (the little squares you click to manipulate the area selection). When you let go of the mouse button, the crop lines snap out of the pixel centers and onto the edges, but it's not obvious which direction that snap will go.

While making the images above, I also discovered that when the Shapes Tool is active, the cursor changes to an arrow with crosshairs below it: but the shape's edges are drawn starting from the tip of the arrow rather than from the center of the crosshairs... which is really confusing, and means the crosshairs are entirely pointless (pun intended).

Then there's yet another bug that has been around forever, involving the Run Optimizer feature from the "Save As" dialog. But I'll make a separate post about that.

[jbdub82]

Here's the Run Optimizer bug.

When you try to use the Run Optimizer tool AND use an existing file to save a new file with the same "series" name, this is what happens if you do the steps in the most logical order.

1) From the Save As dialog, click an existing file so that its file name populates in the File name: field.

2) Modify the File name: field text however you want (here, you can see that I want to use the same name with "2" at the end instead of "1").

3) Click [Options...] and then [Run Optimizer...].

4) Click [OK] on the Optimizer dialog, and the Save As dialog reappears... but the file name has reverted back to the name of the file you originally clicked (in this case, "1" instead of "2").

So if you aren't careful, you can easily overwrite the existing image since you thought you were saving a new file name.

Of course, if you do steps 3 and 4 BEFORE steps 1 and 2, the problem doesn't occur. But since the File name: field is the first thing you see during a Save As operation, setting the file name is the first thing a normal person would do.

[tobywallis]

No use to man or beast, so I have rolled back my system and will stick with X6 (32-bit) as it was.
I can live with a nano second slower launching

Joëlle

Hi Joëlle. I want to do the same but don't know how to do it. Any advice?

many thanks

===Toby===

[DeLorean]

I just bought PaintShop Pro X6. Mine has version 16.1.0.48 from the first setup file, so I guess SP1 is built-in, but will I need to install PaintShop Pro X6 Help Files released on Oct 25, 2013? The file is called PSPX6_LocalHelp.exe on http://www.corel.com/corel/pages/index. ... id=7100001 .

No need unless you have a particular need for offline help.

Thank you. Just as I thought. I will then, because I have a limited data plan (40 GB/month). Anything to save bandwidth here and there.

[biscuitroller]

I'm with Joëlle. I can live with a slower load to get my image resizing back. Does anyone know how to roll-back SP1?

[Kathy_9]

I'm with Joëlle. I can live with a slower load to get my image resizing back. Does anyone know how to roll-back SP1?

There are two ways:

• Use a restore point prior to the installation of SP1
  Uninstall and reinstall using the original exe file that does not include SP1