Can't install on Ubuntu 13.10

Bugs & Suggestions
Post Reply
risbac
Posts: 3
Joined: Mon Oct 21, 2013 4:13 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
processor: Core i7
ram: 16GB
Hard_Drive_Capacity: 2To

Can't install on Ubuntu 13.10

Post by risbac »

It asks for a dependency which is obsolte (ia32-libs). So it's impossible to install it on Ubuntu Saucy Salamender without using some dirty tricks... Can you please update your installer ?
afx
Posts: 1675
Joined: Thu Jan 12, 2012 1:38 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Video Card: FirePro 4900
Monitor/Display Make & Model: NEC PA301w, ColorMunki
Location: München
Contact:

Re: Can't install on Ubuntu 13.10

Post by afx »

a) Why install that horrendously botched version of Ubuntu in the first place? 12.04 LTS was the last decent one.

b) I doubt that the libs are missing. Look again.
Theoretically they should be there but not as an explicit package so a force dependency option should make it install.

cheers
afx
Send bugs to the Monkey // AfterShot Kickstart Guide // sRGB clipping sucks and Adobe RGB is just as bad
Bibble since 2005 // W7 64 on quad Phenom // Ubuntu 14.4 on quad i7 and dualcore AMD // Images
risbac
Posts: 3
Joined: Mon Oct 21, 2013 4:13 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
processor: Core i7
ram: 16GB
Hard_Drive_Capacity: 2To

Re: Can't install on Ubuntu 13.10

Post by risbac »

Thank you for your advices, but I still think I will choose which OS I will use, and which version.

--force-depends works indeed, but then the next update asks to remove Aftershot. I'm really not sure if the lambda user using Ubuntu and purchasing AfterShot will know how to do that already.
afx
Posts: 1675
Joined: Thu Jan 12, 2012 1:38 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Video Card: FirePro 4900
Monitor/Display Make & Model: NEC PA301w, ColorMunki
Location: München
Contact:

Re: Can't install on Ubuntu 13.10

Post by afx »

risbac wrote:--force-depends works indeed, but then the next update asks to remove Aftershot. I'm really not sure if the lambda user using Ubuntu and purchasing AfterShot will know how to do that already.
Well, complain to Canonical, they broke it.

cheers
afx
Send bugs to the Monkey // AfterShot Kickstart Guide // sRGB clipping sucks and Adobe RGB is just as bad
Bibble since 2005 // W7 64 on quad Phenom // Ubuntu 14.4 on quad i7 and dualcore AMD // Images
spoilerhead
Posts: 133
Joined: Fri Jan 13, 2012 8:18 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 13.5TB
Location: Vienna

Re: Can't install on Ubuntu 13.10

Post by spoilerhead »

i think (i haven't tested it, i have no ubuntu box left) you need to install the i386 version and not the amd64 one, as Ubuntu migrated to multiarch.
my ASP Plugins - donation button ( send beer! :) )
linux,7d, glass and a huge mug of coffee.
If you got any immediate problems with my plugins, don't by shy on contact me on GoogleTalk.
josephlin
Alludo
Posts: 162
Joined: Mon Jul 12, 2010 2:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel Z490 chipset
processor: Intel Core i9-10900K
ram: 32GB
Video Card: nVidia RTX 2070S
sound_card: Realtek ALC892
Hard_Drive_Capacity: SSD 1TB
Monitor/Display Make & Model: Dell

Re: Can't install on Ubuntu 13.10

Post by josephlin »

Hi, thank you for raising this installer issue on the latest Ubuntu 13.10 version. We will investigate this issue soon. Before we deliver new updated version, we have some steps below might help you to install ASP into Ubuntu 13.10 smoothly. Please feel free to give it a trying and let us know the result. Thx.

1. download "AfterShotPro_amd64.deb to "Downloads" folder.

2. Launch "Files" (file organizer), find "Downloads" folder and the file you just download.

3. Right click on "AfterShotPro_amd64.deb", choose "Extract here". You should find a new folder named as "AfterShotPro_amd64"

4. Click into "AfterShotPro_amd64\DEBIAN" folder, you can find a file "control"

5. edit this file with any text editor.

6. In this "control" file, you should find somethings like

Depends: ........ ia32-libs

7. remove ia32-libs from this file. and save it.

8. rename "AfterShotPro_amd64.deb" to a new name.

9. open a terminal

10. in terminal, change current folder to "Downloads", then enter command "dpkg -b AfterShotPro_amd64". Wait for a while, you will get a new AfterShotPro_amd64.deb

11. install AftershotPro with this new deb file. Ubuntu 13.10 will complain the quality of this package is not good, continue to install.

12 .in case Ubuntu still complains about dependency error. in step 7, try to remove everything in Depends section (that is from "Depends:" to the end of "ia32-libs"). then follow all other steps.
that is because those are not available in repository. Also, in this case, users may need to install those dependency package manually. that is for those libraries listed in "Depends" (except ia32-libs), you needs to run "sudo apt-get install [library-name]"

Cheers
Joseph Lin

Sr. Program Manager,
Corel PaintShop Pro / AfterShot Pro / VideoStudio
chrisLB
Posts: 8
Joined: Tue Oct 29, 2013 11:02 pm
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit

Re: Can't install on Ubuntu 13.10

Post by chrisLB »

I have installed successfully 1.1.1.0 on current Debian testing. This should be the same like Ubuntu 13.10. But like already mentioned above, because of multiarch you need to use the i368 version. I have the only problem that the i386 download of 1.2.0.7 seems to be broken (at least for me...see the other thread).

Cheers
Chris
realjab
Posts: 7
Joined: Sun Apr 21, 2013 9:56 am
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit

Re: Can't install on Ubuntu 13.10

Post by realjab »

Josephin why install the 64bit version at all if it is exactly the same binary as the 32bit one? It's quite obvious that AfterShot Pro is not 64bit aware, not at least in Linux. That seems strange but I'll query for this in another post.

It seems to me that the AMD64 package was just a convenience package to include the ia32-libs and now it's not longer required because Debian based distributions like Ubuntu can now manage it "transparently".

I had a littel problem installing the 32bit version, maybe it was due to my fiddling with the amd64 previosuly but I comment just in case someone faces the same issue.

When installing the 32bit version it failed stating that some dependencies were unmet, it seems like if package dependence resolution couldn't "traverse" the architecture or someting, or maybe I should have some how told to dpkg what architecture I wanted or something. Anyway I made a "sudo apt-get install -f" and it installed all the dependencies, after that installation of the i386 package was smooth.

If someone end having to install the dependencies by hand remember that to install the i386 versions you must append ":i386" to the name of the package.

Good luck and enjoy.
Post Reply