Unable to switch capture error

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sealilly
Posts: 92
Joined: Mon May 06, 2013 9:30 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideostudioPro Ultimate 2021
Location: USA

Unable to switch capture error

Post by sealilly »

Been using VidoeStudio Pro X5 for couple years and just picked up a used PC. It had XP and could capture with installed VS X5 with no issues. Today i upgraded to Windows 7, reinstalled VS X5 and cant get past the "Unable to switch Capture" error. I can capture using my Canon Vixia HV40 and Sony FX1000 via Firewire with no problems using HDV Split, Roxio Creator and Cyberlink Powerdirector, so problem must be somewhere with VS X5.I can "control" the camera (stop, play, rewind,etc) through VS X5, but the Capture and Option buttons are grayed out and no image in preview window.

Anyone have any suggestions?

I have tried googling and downloaded a few codecs and drivers but no joy. Naturally I have rebooted and tried fresh install as well.

Thanks all,

Darryn
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Unable to switch capture error

Post by BrianCee »

This is a problem many users have found when upgrading to Win 7 - the solution is to roll the firewire driver back to a 'legacy' driver.

There is an article here which will guide you through the relatively simple procedure :- http://tinyurl.com/legacy-drive

if you do not like that article do a Google search for 'Firewire legacy' and you will receive a few thousand options.
sealilly
Posts: 92
Joined: Mon May 06, 2013 9:30 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideostudioPro Ultimate 2021
Location: USA

Re: Unable to switch capture error

Post by sealilly »

Thanks Brian, tried that last night with still no luck. I now have the Legacy driver selected and a reboot, still same problem :(
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Unable to switch capture error

Post by BrianCee »

OK - well the only other suggestion I can offer at the moment is to do your capture in one of the products you have which do capture and then simply import to Videostudio for final editing and DVD creation.
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