screen recording in VideoStudio Pro X5

[ellengard]

I am making a video tutorial on using a desktop publishing program. Everything is recording fine EXCEPT when I hover over a tooltip or click for a drop-down box. I can see the tooltips and drop-down boxes during the recording session, but (how odd!) VideoStudio doesn't record them.

When I play the wmv file, the cursor hovers over an invisible tooltip and the cursor moves down the invisible options in the invisible drop-down box.

Is this a bug in the program? I can find no setting that would cause this.

Thanks for any help.

[BrianCee]

That is indeed very strange - mine all record with no problem at all - must be something to do with your computer - is your Quicktime player up to date.

[skier-hughes]

Check your graphics card settings, turn off acceleration, ensure graphics card drivers are up to date.

[ellengard]

Thank you for your replies. Since it has been a while, I went and updated my graphics card driver. Found no way to turn off acceleration though.

I have tried two different free screen recorders and they both recorded exactly what was happening on the screen, unlike VideoStudio X5.

I do not have Quicktime on my PC - have never needed it. I will install it and see if that makes any difference at all.

I have a feeling, since the freebie screen recorders aren't making anything invisible, that VideoStudio X5 will not improve no matter what I do. I will still use VSX5 to edit and add sound, but I'll be stuck with using the free recorders which don't have the easy to use interface and options of VSX5.

[ellengard]

Update: Adding Quicktime (7.7.4) to my Win 7 computer made no difference. VSX5 still cannot record drop-down menus and tooltips. Such a disappointment that I can't use this program for screen recording. I really did like its ease-of-use.

[skier-hughes]

Sorry we couldn't help, but at least you have a work around.