Cannot see a picture when opening file

Corel Paint Shop Pro

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knitifacts
Posts: 1
Joined: Wed Oct 02, 2013 6:42 pm
operating_system: Windows XP Home
System_Drive: C

Cannot see a picture when opening file

Post by knitifacts »

I somehow managed to change the settings so that now when I open a file, I can't see the picture I want to edit. I get a black box with vertical colored lines through it. How do I get rid of this, or get back to the system defaults?
LeviFiction
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Posts: 6831
Joined: Thu Oct 02, 2008 1:07 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Alienware M17xR4
processor: Intel Core i7-3630QM CPU - 2_40GH
ram: 6 GB
Video Card: NVIDIA GeForce GTX 660M
sound_card: Sound Blaster Recon3Di
Hard_Drive_Capacity: 500GB
Corel programs: PSP: 8-2023
Location: USA

Re: Cannot see a picture when opening file

Post by LeviFiction »

Fastest way to system defaults. Close the program. Then while holding the Shift key double click on the program icon to open it up. It'll ask if you want to reset to factory defaults. This will reset all preferences and customization.

It's always recommended that once you get PSP the way you like it that you save out the workspace file in case you need to reset your preferences.

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Something else you might try. Have you touched the Color Management options at all? Sometimes choosing the wrong colorspace or changing the color management options (profiles, rendering intents, proofing versus matching, etc.) will result in errors like this.
https://levifiction.wordpress.com/
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