Problem with Paint Shop Pro X6 Starting!

[jojomart]

I purchased Paint Shop Pro Ultimate on August 26th, and today I go to start up the program and get the following message:

This copy of Paint Shop Pro has expired, and will now terminate.

I have the proper serial number and everything, so why am I getting this message??

Can someone from admin please either PM me or email me asap?

Thank you,
Joanne

[LeviFiction]

You should really try contacting Corel through their website.

If you need to contact customer support about registration or activation of a product you can use this form

http://corel.force.com/support/regRequest?lang=en_US

You can also use that form if you never received your support code from Corel.

If you have a support code you can log into the Corel website, under your Account page there is a link for submitting a question. So long as it's been less than 90 days since you got the software you can submit a warranty question for free.

[Ken Berry]

Can someone from admin please either PM me or email me asap?

Just by way of further explanation, this is a user to user web board. Even those of us with Site Administrator status -- and all the Moderators -- are not Corel employees. We are users like you who volunteer their time to help out. And we Site Admin people are just that -- we are here to see to the smooth running of the forums, but we have no power over registration or other aspects of installation of a product other than that which we might have experienced personally. Corel employees only very rarely visit this Board. So I agree with Levi Fiction's advice that you try to contact Corel direct.

[jojomart]

It's ok now, I uninstalled it and reinstalled it and put the license in and it's working now

Thanks for the help!

Joanne