PSP X5 & X6 Crashes in "Manager" tab

[Geoff Paugam]

Nature of the problem - If you spend about a minute in the MANAGER tab PSP X6 will crash. I had the same problem with PSP X5.

Properties of your source files (format, file size, where did you get it?) - Any file, mainly Jpegs & TIFFs, original or from the web.

Error Codes -
Level Date and Time Source Event ID Task Category
Error 9/25/2013 4:10:51 AM Application Error 1000 (100) "Faulting application name: Corel PaintShop Pro.exe, version: 16.0.0.1, time stamp: 0x51db3b41
Faulting module name: AcLayers.DLL, version: 6.2.9200.16420, time stamp: 0x505aa251
Exception code: 0xc0000374
Fault offset: 0x0000000000006ad9
Faulting process id: 0x4730
Faulting application start time: 0x01ceb9c6aa155950
Faulting application path: C:\Program Files\Corel\Corel PaintShop Pro X6 (64-bit)\Corel PaintShop Pro.exe
Faulting module path: C:\windows\AppPatch\AppPatch64\AcLayers.DLL
Report Id: fdb46e28-25b9-11e3-bfaf-10604b5e0196
Faulting package full name:
Faulting package-relative application ID: "

[hartpaul]

Try changing to Edit mode and see if it stays stable there. Then try removing all the images in that folder that Manage accesses except one . Perhaps place in that folder an image that you have saved in Edit mode so that it is safe.
Then access Manage mode again and see if the problem occurs. There have been some problems with manage mode accessing some files to produce thumbnails - bad Exif info or other things.

[Geoff Paugam]

That is my work around. I discovered with X5 that by changing the default workspace to the EDIT tab...I was able to do my work but I still would like to catalog my pics instead of using Picasa, CS2, Elements 11 or Aftershot.

I'll try your recommendation and see how it goes.

Thanks for your help!