PSP X6 Preview Window Problem

[DaveyJ]

I've installed PSP X6 on two machines, both Windows 8 Pro - one a standard desktop and the other a Microsoft Surface Pro Tablet (with type cover).

I've got an odd issue on the tablet, which I don't have on the desktop:

With PSP open (64 or 32 bit mode) and in the "Manage" Workspace I have the preview pane set to single image and have the Navigator open, the organizer running along the bottom and the info palette on the right side. If I select a picture in the organizer it shows in the preview page sitting inside a grey lined rectangle, which is itself sitting in the preview pane - the lines are NOT the edge of the preview pane. The image sits flush to the top and left outline bars.

If I zoom the image, scroll bars appear when the grey rectangle goes beyond the edge of the preview pane, so the grey bars are being taken as the edge of the image, rather than the actual image edges.

If I switch to thumbnail view with a small preview pane I still get the grey lines in the review pane.

This does not happen on my desktop - the image sits in the preview pane with no grey bars and acts as expected.

I think that I created this situation as I don't remember the bars being there initially but I cannot rectify the problem. I have uninstalled and reinstalled with no change to the situation (I removed all obvious Corel entries from the file system and registry, but as there isn't a "how to manually remove PSP X6" thread yet I can't be sure I got everything).

I've searched the manual, help, this forum, and googled the net and can't find anything related - is anyone able to hep me return PSP X6 to correct preview operation please ??

Dave

[LeviFiction]

Open your Control Panel.

Apperance and Personalization

Display

You should get to a "Make it easier to read what's on your screen" page with 3 options Smaller - 100% - Medium - 125% and Larger 150%. If Medium is selected this is the problem. Corel does not officially support this mode in PSP. So The preview is reading in an image that is 125% larger than the actual preview, then rendering the preview at regular size resulting in this view.

It's it's set to "Smaller" however, then I have no idea.

[DaveyJ]

You are a genius !!

As soon as I read your comment I knew that was it - I remember changing that setting as I thought the default 150% was too big and 100% too small.

I've tried the other two desktop settings and confirmed that they work correctly with PSP. Now I have to decide whether I want too big or too small, or just put up with it.

Thanks once again, I'm very grateful for your reply.

Dave