Unsupported Document Type in X3

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mrs_pugs
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Unsupported Document Type in X3

Post by mrs_pugs »

Having a new problem with X3.

Starting today, when I try to add borders to a raster image, I get the following message:

"Command could not be completed because the document type is unsupported"

Same thing happens if it is "Merged Visible"

If the image is flattened or is a background image all works fine.

I do not have this problem in X2.

Can someone help me out?

I did reset the workspace, as sometimes that helps, but not in this instance.

tia
Cassel
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Re: Unsupported Document Type in X3

Post by Cassel »

There is an option to automatically merge (Flatten) an image when that format is required.

Go to File > Preference > General Preferences and under the Auto-Action tab, you should find Flatten image into a single layer, and check the Always button. This will then automatically execute the change for you to apply the Border or other effect that needs the image to be a single background layer.
Cassel
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