Error while inserting an image

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sischu
Posts: 1
Joined: Sun Aug 25, 2013 12:50 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Error while inserting an image

Post by sischu »

I installed VideoStudio Pro X6 and service pack 1.
Always then trying to insert an image I get an error message, wrong format, copy-protected or to less space, even if I try to insert one of the samples or VideoStudio created snapshot.
The same error message appears then I make a snapshot but the file was created.

All the samples are linked to c:\program files\corel ... instead of c:\program files (x86)\corel ... this is the default folder on 64-bit-systems.
Relinking is not possible.

Do anyone knows a solution? Thanks in advance.

I registered the product but Corel did not send the support code!
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lata
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Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
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Re: Error while inserting an image

Post by lata »

Hi sischu
and welcome to the forums

I had similar problems as you describe linking to the wrong Corel folder seems to be 64bit issue, and could not insert images.

Solution/problem was my Graphics Driver, fixed by windows Updates to graphics Driver.

There have been a few users with this problem.

Please read my guide to see if you think it is indeed the same problem.


http://lata.me.uk/corel/lenovo/lenovo.htm
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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