PureHD error

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sarah55
Posts: 2
Joined: Fri May 31, 2013 1:33 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer Aspire X3960 Bus Clock 100 megahertz
processor: .10 gigahertz Intel Core i3-2100 128 kilobyte prim
ram: 4GB
Video Card: NVIDIA GeForce GT 420
sound_card: NVIDIA High Definition Audio Realtek High Def
Hard_Drive_Capacity: 981.22 Gig
Monitor/Display Make & Model: AOC e224sF 22"

PureHD error

Post by sarah55 »

When I work in Coral Video studio I get the message Waite while Windows configures PureHD with another Erro 2718 Missing package name for product code {F8423392-2296-4748-9B66-344432459632} can someone tel me what is that about and how does it iffect my end product on the TV please and how can I fixed that. Thanks
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lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: PureHD error

Post by lata »

Hi Sarah

And welcome to the forums

I did a google search for PureHD, appears to be associated with Nvidia and your graphics card. Your profile shows your pc using Nvidia, thanks for filling in those details.

I do not know why you are having problems, your other post also relates to poor video playback, maybe the same issue.

All I can suggest is you check for Nvidia drives updates, probably best going to the Nvidia web site
http://www.nvidia.com/object/nvidia_purevideo.html

Others on the forum may be more experienced and maybe using Nvidia Graphics.
New forum for PSP and VS users, register if you need help

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BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: PureHD error

Post by BrianCee »

Hi Sarah

it does not look good I'm afraid - I did a Google search for {F8423392-2296-4748-9B66-344432459632} and it returned a lot of hits and those that I scanned over all seem to be talking about a virus - looks like something has attacked your computer - if it is a virus you PC tech should now about it and have a tool for removing it.

My Google search did throw up one topic in these very forums - the one here :-
http://forum.corel.com/EN/viewtopic.php?t=37046

have a read of that - and maybe do a Google search yourself - or get you PC tech to do it - if you are not a computer wizz you may need technical help to remove what appears to be a virus,
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