This is the first time for me on this forum, so I will assume the specs to my PC that I inputted during my registration to this forum can be found.
I have a Dell XPS 8300. I just received VideoStudio Ultimate X6 from Amazon 3 days ago. Whenever I attempt to open VS, an error window comes up saying that
"The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis."
My main concern right now is time. I have a school project due in 4 days. I was hoping someone could help me out. I have not done anything besides register the license and install the product. If there is anything I need to do, please let me know.
VideoStudio X6 WILL NOT OPEN
Moderator: Ken Berry
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Ken Berry
- Site Admin
- Posts: 22481
- Joined: Fri Dec 10, 2004 9:36 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte B550M DS3H AC
- processor: AMD Ryzen 9 5900X
- ram: 32 GB DDR4
- Video Card: AMD RX 6600 XT
- Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
- Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
- Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
- Location: Levin, New Zealand
Re: VideoStudio X6 WILL NOT OPEN
Have you tried right clicking on the icon and choosing 'Run as Administrator'? What happens if you reboot the computer and try opening it again?
Ken Berry
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carma143
- Posts: 2
- Joined: Tue Jul 09, 2013 2:02 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Dell Inc. 0Y2MRG A00
- processor: i5-2400
- ram: 8GB
- Video Card: AMD HD 5670
- Hard_Drive_Capacity: 1.5TB
- Monitor/Display Make & Model: DELL 21-inch 1080p 16:9
Re: VideoStudio X6 WILL NOT OPEN
Ok. I figured out the problem. I installed VS into by USB Backup drive because I'm planning to build a new PC. Once I uninstalled and reinstalled into my main drive C: , it was able to load without any issues. Thanks for attempting to help. I appreciate it.