CorelDRAW Graphics Suite 12

[mugfaker]

I am a long time user of Corel products (well, since Corel 4). I have been running Corel 12 for several years, as financially, as a pensioner it is not viable to keep up grading and 12 has been perfectly adequate.

I am on Windows 7 Home premium, and I know that 12 was not designed for that platform, however it has been operation satisfactorily since 7 came out.

Today, It has crashed, and I am unable to open photopaint at all either from the shortcut or the program list. (Corel Draw, which is the only other part of the suite I use) appears to open and be available.

I tried to repair with the original disk to no avail, so that having failed I did an uninstall, cleared the caches the temporary files and did a clean install. Corel Draw is still working, but Paint will not open at all. The logo appears then totally disappears after a few seconds leaving the desktop clear.

There has been no changes to the computer recently and until last night the program was working fine.
Any thoughts, save those involving expenditure of my pension, will be appreciated.

Thanks Guys
Mugfaker

[BrianCee]

I do not know whether any of the users in these forums will be able to help you as we do not have any discussion forums for Corel Draw on this board but we'll leave your post and see what happens.

You may however like to post your question in the dedicated CorelDraw forums which you will find here :-

http://coreldraw.com/forums/


.....

[mugfaker]

Thank you for your guidance Brian, finding tech assistance on Corel has always been a nightmare!
I am in the process of following your advice.

I may have other questions in the future.

Regards
Mugfaker

[Ken Berry]

One of the first things I would do in a situation like this would be to do a 'System Restore' back to point before the crash occurred. It could be that some change to your computer -- such as a Windows Update -- caused PhotoPaint to stop working. A System Restore would take you back to a point where it *was* working... (Note that a Restore does not affect files such as documents you have created in the time since the restore point you select, so no need to worry about that...)

[mugfaker]

Hi Ken,
Thank you for your interest, I did in fact try to do a system restore, and Duh, "no restore point set". Must look at how to do it, and actually do it!

Latest update:Late last evening, we had several short blips of power outage, one second or less, as we were about to go to bed, I didn't bother to re boot. This morning, on starting the PC the problem seems to have been resolved...duh!

A great relief as it is the facility I have most experience with and I have a load of photos to tidy up and put to my web site.
Thanks for the suggestions.

John