VideoStudio pro x5 Ultimate, share, create disc, dvd

[gag]

I have successfully created 2 DVD's.
I am now working on 3rd.

I have a project loaded.
I have video clips, text, sound, etc, the way I want.
At top of screen I click on Share, then middle of screen I
click on Create Disc, then DVD.
It starts a loading progress indicator bar.
After a bit, 45 seconds to 1 minute, program crashes.

Gives me an error :
The program has encountered an unspecified error and has
stopped functioning. Please contact Corel Technical Support and
send the dump file for analysis.

Dump file located :

C:\Documents and Settings\username\Local Settings\Temp\
vstudio_15.2.0.10_20130517_015510.dmp

I find the dump file, file size = 0 bytes.

Calling, emailing Corel support is a giant no-go.
Can't find an email address.
Tried calling tech support : 877-582-6735
Tech support advice, you are out of warranty, can't help you
unless you pay us.
I said I have already paid way too much, not paying a dime
more.
Tech support best advice... reinstall.


I tried loading previous projects files.
001_01.VSP
001_02.VSP

They each loaded fine.
I go to Share, Create Disc, DVD. No problem. Each file loaded
fine. I could get into creating DVD menu, etc, worked fine.

A note here about files;
001_01.VSP
001_02.VSP

I created them before installing Corel sp2.

I believe 002_01.VSP, I began creating it prior to sp2.
SP2 came out, I installed it, then continued working on
002_01.VSP.


What devices are involved and their mode of connection?
All the video files are from my digital camcorder, .mpg files
copied from camcorder to hard drive. I work with .mpg files
from the hard drive.
There really aren't any video, audio "devices" connected
to my pc.


Details of the source files.

File format : NTSC DVD
File size : 130,944 (for this particular clip)
Duration : 116.617 sec. (for this particular clip)
Video type : MPEG-2 Video. Upper Field First
Total frames : 3,495
Attributes : 24 bit, 720 x 480, 16:9
Frame rate : 29.970 frames/sec
Data rate : variable bit rate (Max. 9,100 kbps)

Audio type : Dolby digital audio
Total samples : 5,597,598 samples
Attributes : 48,000 Hz
Layer : none
Bit rate : 256 kbps

The video clips should all be similar since I shot them from
same camcorder.

Other items in footage, .tif photos, .mp3 audio scattered
along time line on the music track.

Tif photos, scanned in using HP multi-function scanner, printer.

How did they get onto your hard drive (download, firewire,
USB cable etc.)?
USB cable, either direct copy from camcorder or usb drive.


Project Properties. This would be for project : 002_01.VSP.
==================
File size : 3,179,008 bytes
Version : blank, no data here.
Duration : 00:57:56.13
Edit file format : mpeg
NTSC drop frame (29.97 fps)
mpeg files
24 bit, 720x480, 29.97 fps
Upper field first
DVD-NTSC, 16:9
Video data rate : Variable (Max 6,000 kbps)
Audio data rate : 384 kbps
Dolby digital-audio, 48 khz, 3/2 (L,C,R,SL,SR)


Question 8. PAL or NTSC? NTSC

Question 10. What are you trying to make?
A Standard DVD. 4.7 Gig.


As I read thru forum, I see something about "Browser Protect".
I open my task manager, I do not see this .exe file running.
I do not see Browser Manager either.
I also looked in Add-Remove programs, did not see either
file.

QuickTime. I do not see that in Add-Remove programs.


Things I've tried to get this 3rd file, 002_01.VSP, to work.

1 :
Often times when Corel crashes, you can bring it back by
finding the 15.0 directory and deleting it. Corel VSPX5 will
rebuild this directory next time you run VSPX5.
I tried this, no-go.


2 :
Blew away VSPX5, re-installed. Installed sp2.
Loaded project 002_01.VSP.
I go to Share, Create Disc, DVD. Crashed, same unspecified
error, contact Tech support.

I loaded, tried previous files, they worked fine.
001_01.VSP
001_02.VSP


3 :
Just to see what would happen I tried...
Loaded project 002_01.VSP.
I go to Share, Create Video File, DVD, DVD Video 16:9.
It worked. It created .mpg file.
I played file using a different piece of s/w, VLC Media Player.
Worked fine.

Oh, by the way, has VLC completed their "movie making" s/w?


So, what do I do about 002_01.VSP?
It almost appears that the file is corrupt, but it did make
the .mpg file.

Your help is greatly appreciated.


4 :
Reading thru posts...
Found this and tried it.
Re: Video studio x4 unspecified error when trying to creat d
Postby ottersea on December 21st, 2012, 11:08 pm
That will work as noted in my previous reply. I can burn the
video by not going to create disc in the share module

snip... end of post.

So, this is what I did.
I ran Corel VideoStudio pro x5 Ultimate, sp2. 15.2.0.10.
I had nothing on the time line, no project loaded.
I go to Share, Create Disc, DVD.
In the Media Clip Bar at bottom of window, I right click,
selected : Insert VideoStudio Project Files.
I selected my 002_01.VSP, and it got pulled in without the
"unspecified error"!!!!!!!!!!!!!!!
I went to next page where you edit DVD Menu, it seems to
work!!!!!
I did not go in depth, just tried a couple of things, seems
to work.
I am so excited!!!
I have been battling this problem for weeks.

Since I was able to figure out the solution based on a hint
from your forum, I decided to go ahead and post this, perhaps
it may help someone else.




Other data :
Corel VideoStudio pro x5 Ultimate, sp2. 15.2.0.10
OS : WinXP sp3, 32 bit.
System drive : 50G, 30G free.
Drive for video work : 633G, 6G free.
Motherboard : ASUS A8N32-SLI Deluxe
Processor : AMD Athlon 64 X2 4800+ / 2.4 GHz
RAM : 4G
Video card : ATI Radeon x1650
Sound card : whatever is on motherboard

[BrianCee]

hi and welcome to the forum.

That's some post you have started with - I think if I follow it all correctly you are getting some satisfaction in burning DVD's now.

Just picking up on a couple of points

So, what do I do about 002_01.VSP?

If it produced a perfectly good and playable .mpg file do not do anything with it - it is still a useful file. Many users have had problems going straight from the timeline (or using the vsp file) so that we generally recommend you do not do it - I never do that - I always make an mpg, check it - then burn it to DVD, but it could still be used in future projects.

So, this is what I did. I ran Corel VideoStudio pro x5 Ultimate, sp2. 15.2.0.10.
I had nothing on the time line, no project loaded. I go to Share, Create Disc, DVD. In the Media Clip Bar at bottom of window, I right click,
selected : Insert VideoStudio Project Files.I selected my 002_01.VSP, and it got pulled in without the "unspecified error"!!!!!!!!!!!!!!!
I went to next page where you edit DVD Menu, it seems to work!!!!! I did not go in depth, just tried a couple of things, seems to work.

This bit is not quite correct - you could have had a problem here but somehow avoided it - what you should have done here is "Insert VIDEO file" and imported the mpg you just made - not the vsp. Importing the vsp just goes through the whole conversion process again and could repeat your problem whereas importing the video cuts out that bit - as you have already done it and have a working mpg.


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