VSX5 Crashes at Start-up--fixed

Moderator: Ken Berry

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inyour4head
Posts: 55
Joined: Fri Mar 22, 2013 11:31 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. G751JL 1.0
processor: 2.60 gigahertz Intel Core i7-4720HQ
ram: 16GB
Video Card: NVIDIA GeForce GTX 965M
sound_card: AMD High Definition Audio Device
Hard_Drive_Capacity: 1TB SSD
Monitor/Display Make & Model: ViewSonic VX2250 SERIES
Corel programs: Videostudio X5, X6, X7, X8.5
Location: In Your Forehead Ministries
Contact:

VSX5 Crashes at Start-up--fixed

Post by inyour4head »

I keep getting an error upon opening VSX5 stating that an unspecified error has occured and to contact Corel support to send dump file then the program shuts down. I'm not sure how to locate the dump files and I've never had this problem before. I have used the program as recently as a week ago with no problems. I'm guessing that I'll have to re-install the software to fix the issue? Any other ideas??
inyour4head
Posts: 55
Joined: Fri Mar 22, 2013 11:31 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. G751JL 1.0
processor: 2.60 gigahertz Intel Core i7-4720HQ
ram: 16GB
Video Card: NVIDIA GeForce GTX 965M
sound_card: AMD High Definition Audio Device
Hard_Drive_Capacity: 1TB SSD
Monitor/Display Make & Model: ViewSonic VX2250 SERIES
Corel programs: Videostudio X5, X6, X7, X8.5
Location: In Your Forehead Ministries
Contact:

Re: VSX5 Crashes at Start-up

Post by inyour4head »

Problem solved! This issue is directly related to the browser manager adware.

You can read this post on how to resolve the problem; http://forum.corel.com/EN/viewtopic.php ... 88#p268688

Thanks again Trevor!
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