Anybody with VideoStudio unregistered, that can help

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Old Grey
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Anybody with VideoStudio unregistered, that can help

Post by Old Grey »

VideoStudio has a glitch were it can't render this file without making the sound faulty.

http://www.mediafire.com/?g9jldrys5f564z5

If someone has purchased VS, and has registered it, you get free technical help for 90 days from the registration date.

It would be a great help if someone could act as a proxy, and send the file to Corel, and act as the person having a problem.

Just register VS, go the technical help

http://corel.force.com/support/cSelectP ... lang=en_US

and explain that VS always makes the sound intermittent on this simple PC Digital TV card capture file. Also tell them that Sony Movie Studio Platinum 12, Cyberlink PowerDirector 11, and Magix Movie Edit Pro 2013 can all edit it without the problem.

I would do it myself, but and I'm not keen on buying something that has a fault, and that might never get fixed - also money is tight -.

Thanks for any help
Steve
AnAnalyst
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Re: Anybody with VideoStudio unregistered, that can help

Post by AnAnalyst »

I was able to duplicate your results on Win7 Home Premium 64 bit SP1.

I tried it in both Video Studio 5 and 6 with the same results. I even tried to make a separate .wav audio file and it was copy too.

I will submit to support. Right now with the bugs I am seeing, I giving serious consideration to sending back by version of Visual Studio 5.
Old Grey
Posts: 119
Joined: Sat Jul 21, 2012 3:12 am
operating_system: Windows 7 Home Premium
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32bit or 64bit: 64 Bit
motherboard: MSI Z87-G41 PC MATE
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ram: 16GB
Video Card: MSi GeForce GT1030
sound_card: Realtek ALC887 onboard
Hard_Drive_Capacity: 8TB
Monitor/Display Make & Model: Philips BDM3201FD 32" + Benq G2400WD 24"
Corel programs: VS-X9
Location: Sydney Australia

Re: Anybody with VideoStudio unregistered, that can help

Post by Old Grey »

AnAnalyst wrote:I was able to duplicate your results on Win7 Home Premium 64 bit SP1.

I tried it in both Video Studio 5 and 6 with the same results. I even tried to make a separate .wav audio file and it was copy too.

I will submit to support. Right now with the bugs I am seeing, I giving serious consideration to sending back by version of Visual Studio 5.
VS isn't that bad of a product, it's just that it's annoying that it can't edit programs from one particular TV station - I'm probably the only one in the world with that problem -. I have VS 11.5, and still like the product enough to want to upgrade to X5. But what's the incentive if 10% of the editing I do, has to have a work around, when I can just get PowerDirector 11 and spend a small amount of time to get familiar with it - the SVRT rendering is super fast and gives VS save as Same as First Video copy a run for it's money.

If the product was fixed, I would choose VS 1st.

Just ask them why VS corrupts the sound on that chip, where as Cyberlink, Sony and Magix don't.

Thanks
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Re: Anybody with VideoStudio unregistered, that can help

Post by Kingston »

Sony Vegas Pro 12 thinks it's only 2-channel stereo with an unknown stream.
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Ken Berry
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Re: Anybody with VideoStudio unregistered, that can help

Post by Ken Berry »

Hmmm... I hadn't actually checked the Properties of the original file in Sony Movie Studio Platinum 12, but like Vegas Pro, it too sees the audio as two channel Dolby with an unknown stream... :roll:
Ken Berry
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