!!! ULEAD TECH SUPPORT !!! Possible reason for VS9 crashes!

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RonCrawford

!!! ULEAD TECH SUPPORT !!! Possible reason for VS9 crashes!

Post by RonCrawford »

Hi,

VS9 crashes constantly when I go to the "Create CD" section and attempt to burn a CD. It doesn't crash immediately, it takes a bit of time before crashing. Here's what my Dr. Watson log showed for each instance of VS9 that crashed (divide by zero exception):

Application exception occurred:
App: (pid=3224)
When: 7/4/2005 @ 19:40:58.390
Exception number: c0000094 (divide by zero)

*----> System Information <----*
Computer Name: CHECKMATE
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 4
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization: Cottrello Associates, LLC
Registered Owner: Ron Crawford II

*----> Task List <----*
0 Idle.exe
8 System.exe
172 SMSS.exe
200 CSRSS.exe
220 WINLOGON.exe
248 SERVICES.exe
260 LSASS.exe
400 cvpnd.exe
452 svchost.exe
484 CCSETMGR.exe
512 CCEVTMGR.exe
644 spoolsv.exe
680 Apache.exe
708 cisvc.exe
728 svchost.exe
752 Apache.exe
768 mysqld-nt.exe
1824 NAVAPSVC.exe
772 NPROTECT.exe
1952 nvsvc32.exe
1928 regsvc.exe
436 SAVSCAN.exe
308 mstask.exe
2124 symlcsvc.exe
2148 ULCDRSvr.exe
2176 WinMgmt.exe
2236 MsPMSPSv.exe
2268 svchost.exe
2004 cidaemon.exe
2324 explorer.exe
2380 Directcd.exe
2352 PPTD40NT.exe
2344 hpsjpl32.exe
2524 CCAPP.exe
2048 type32.exe
2356 point32.exe
2540 realsched.exe
2632 jusched.exe
2656 qttask.exe
2728 rundll32.exe
2736 wcescomm.exe
2744 Weather.exe
2760 GoogleDesktop.e.exe
2096 YPager.exe
692 StatBar.exe
2588 Energizer FileS.exe
2576 ApacheMonitor.e.exe
2936 GoogleDesktopIn.exe
2800 GoogleDesktopCr.exe
656 TASKMGR.exe
3132 IEXPLORE.exe
3224 vstudio.exe
2960 DRWTSN32.exe
0 _Total.exe

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State Dump for Thread Id 0x91c

eax=00556331 ebx=00000000 ecx=01010101 edx=00005563 esi=00000000 edi=0057842c
eip=02010112 esp=0012fde4 ebp=0058e9d2 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010246


function: <nosymbols>
020100f6 895808 mov [eax+0x8],ebx ds:00fd0217=????????
020100f9 89580c mov [eax+0xc],ebx ds:00fd0217=????????
020100fc 895810 mov [eax+0x10],ebx ds:00fd0217=????????
020100ff c7401800010000 mov dword ptr [eax+0x18],0x100 ds:00fd0217=????????
02010106 5b pop ebx
02010107 33c0 xor eax,eax
02010109 c3 ret
0201010a 33db xor ebx,ebx
0201010c 64ff33 push dword ptr fs:[ebx] fs:00000000=????????
0201010f 648923 mov fs:[ebx],esp fs:00000000=????????
FAULT ->02010112 f7f3 div ebx
02010114 648f03 pop fs:[ebx] fs:00000000=????????
02010117 83c404 add esp,0x4
0201011a 61 popad
0201011b e800000000 call 02010120
02010120 5b pop ebx
02010121 81eb20010000 sub ebx,0x120
02010127 ffb52a2f0000 push dword ptr [ebp+0x2f2a] ss:005918fc=00137000
0201012d 8bb5262f0000 mov esi,[ebp+0x2f26] ss:005918f8=00001000
02010133 03b5962a0000 add esi,[ebp+0x2a96] ss:00591468=00400000
02010139 56 push esi
0201013a e860000000 call 0201019f

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0058E9D2 EE815E00 00000005 003AC681 0DB90000 8B00000B <nosymbols>
000000E8 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
0012fde4 b4 fe 12 00 e0 00 01 02 - 2c 84 57 00 00 00 00 00 ........,.W.....
0012fdf4 d2 e9 58 00 0c fe 12 00 - 13 01 00 00 63 55 00 00 ..X.........cU..
0012fe04 01 01 01 01 31 63 55 00 - 38 fe 12 00 13 01 00 00 ....1cU.8.......
0012fe14 31 63 55 00 00 00 00 00 - d0 a3 e3 77 00 00 00 00 1cU........w....
0012fe24 13 01 00 00 4e 7f 00 00 - 31 63 55 00 00 00 00 00 ....N...1cU.....
0012fe34 cd ab ba dc c4 fe 12 00 - 2e 44 e1 77 d1 00 01 02 .........D.w....
0012fe44 00 00 00 00 13 01 00 00 - 4e 7f 00 00 31 63 55 00 ........N...1cU.
0012fe54 2c 84 57 00 f8 83 57 00 - 00 00 00 00 e6 19 d1 01 ,.W...W.........
0012fe64 70 a4 0b 02 b0 ff 12 00 - 21 4c 40 6c ff ff ff ff p.......!L@l....
0012fe74 e6 19 d1 01 eb 12 3b 6c - 31 63 55 00 4d 93 3b 6c ......;l1cU.M.;l
0012fe84 2c 84 57 00 70 a4 0b 02 - f1 0d 3d 6c 2c 84 57 00 ,.W.p.....=l,.W.
0012fe94 2c 84 57 00 2c 84 57 00 - 00 00 00 00 2c 84 57 00 ,.W.,.W.....,.W.
0012fea4 2c 84 57 00 00 00 00 00 - 54 fe 12 00 2c 84 57 00 ,.W.....T...,.W.
0012feb4 b0 ff 12 00 4c c7 e5 77 - 80 26 e1 77 00 00 00 00 ....L..w.&.w....
0012fec4 2c 84 57 00 77 5b e1 77 - 2c 84 57 00 01 00 00 00 ,.W.w[.w,.W.....
0012fed4 10 e7 3b 6c 2c 84 57 00 - 00 00 00 00 f8 83 57 00 ..;l,.W.......W.
0012fee4 e6 e1 3b 6c f8 83 57 00 - f8 83 57 00 c0 ff 12 00 ..;l..W...W.....
0012fef4 ff ff ff ff 02 00 00 00 - 3c e7 3b 6c f8 83 57 00 ........<.;l..W.
0012ff04 d3 bd 3b 6c 75 00 64 00 - fb 90 13 00 00 00 00 00 ..;lu.d.........
0012ff14 e5 61 52 00 00 00 40 00 - 00 00 00 00 fb 90 13 00 .aR...@.........

State Dump for Thread Id 0xc6c

eax=778321fe ebx=00000004 ecx=00000074 edx=00000000 esi=77f82873 edi=00000004
eip=77f8287e esp=0194fd24 ebp=0194fd70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:023c9c0b=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0194FD70 7C59A0C2 0194FD48 00000001 00000000 00000000 ntdll!NtWaitForMultipleObjects
0194FFB4 7C57B388 00000005 00000074 77F82A8C 0019C5A0 kernel32!WaitForMultipleObjects
0194FFEC 00000000 778321FE 0019C5A0 00000000 000000C8 kernel32!lstrcmpiW

*----> Raw Stack Dump <----*
0194fd24 af a1 59 7c 04 00 00 00 - 48 fd 94 01 01 00 00 00 ..Y|....H.......
0194fd34 00 00 00 00 00 00 00 00 - 01 00 00 00 a0 c5 19 00 ................
0194fd44 01 00 00 00 bc 00 00 00 - c0 00 00 00 d0 00 00 00 ................
0194fd54 34 05 00 00 00 00 00 00 - 00 00 00 00 48 02 0b 82 4...........H...
0194fd64 04 00 00 00 01 00 00 00 - 20 02 0b 82 b4 ff 94 01 ........ .......
0194fd74 c2 a0 59 7c 48 fd 94 01 - 01 00 00 00 00 00 00 00 ..Y|H...........
0194fd84 00 00 00 00 00 00 00 00 - b2 22 83 77 04 00 00 00 .........".w....
0194fd94 b0 fe 94 01 00 00 00 00 - ff ff ff ff a0 c5 19 00 ................
0194fda4 8c 2a f8 77 74 00 00 00 - 18 f5 44 80 38 83 4e e3 .*.wt.....D.8.N.
0194fdb4 00 00 00 00 00 00 00 00 - 01 00 00 00 38 00 00 00 ............8...
0194fdc4 23 00 00 00 23 00 00 00 - 74 00 00 00 8c 2a f8 77 #...#...t....*.w
0194fdd4 a0 c5 19 00 48 1c 13 00 - 74 00 00 00 fe 21 83 77 ....H...t....!.w
0194fde4 f4 f4 12 00 00 b7 57 7c - 1b 00 00 00 00 02 00 00 ......W|........
0194fdf4 fc ff 94 01 23 00 00 00 - ef 45 45 80 80 bb 11 bd ....#....EE.....
0194fe04 68 1b 7d 81 68 1b 7d 81 - 40 00 00 00 24 bb 11 bd h.}.h.}.@...$...
0194fe14 b9 ee 44 80 00 48 a3 81 - 00 00 00 00 00 00 00 00 ..D..H..........
0194fe24 48 24 5b 81 50 f6 48 80 - 94 34 01 00 e0 cd 2a 82 H$[.P.H..4....*.
0194fe34 00 07 00 00 0c c4 44 80 - 94 34 01 00 e0 cd 2a 82 ......D..4....*.
0194fe44 94 34 01 00 e0 cd 2a 82 - 01 92 fa 7f fc 04 00 00 .4....*.........
0194fe54 39 cd 44 80 fc 04 00 00 - 50 49 a3 81 00 90 fa 7f 9.D.....PI......

State Dump for Thread Id 0xc70

eax=00000100 ebx=00000002 ecx=ff99cc33 edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=0247fea4 ebp=0247fef0 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:02ef9d8b=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0247FEF0 77E1E9A5 0247FEC8 00000001 00000000 00000000 ntdll!NtWaitForMultipleObjects
0247FF4C 77E1E9F2 0247FF18 0247FF98 FFFFFFFF 000004FF user32!MsgWaitForMultipleObjectsEx
0247FF68 70D31C7F 00000001 0247FF98 00000000 FFFFFFFF user32!MsgWaitForMultipleObjects
00000001 00000000 00000000 00000000 00000000 00000000 !GdipFillPolygonI

*----> Raw Stack Dump <----*
0247fea4 af a1 59 7c 02 00 00 00 - c8 fe 47 02 01 00 00 00 ..Y|......G.....
0247feb4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0247fec4 02 00 00 00 58 01 00 00 - 40 01 00 00 ff 00 cc 00 ....X...@.......
0247fed4 ff 00 ff 00 ff 33 00 00 - ff 33 33 00 ff 33 66 00 .....3...33..3f.
0247fee4 ff 33 99 00 ff 33 cc 00 - ff 33 ff 00 4c ff 47 02 .3...3...3..L.G.
0247fef4 a5 e9 e1 77 c8 fe 47 02 - 01 00 00 00 00 00 00 00 ...w..G.........
0247ff04 00 00 00 00 00 00 00 00 - 11 56 e1 77 8c dc e6 70 .........V.w...p
0247ff14 00 00 00 00 58 01 00 00 - 40 01 00 00 ff cc 00 00 ....X...@.......
0247ff24 ff cc 33 00 ff cc 66 00 - ff cc 99 00 ff cc cc 00 ..3...f.........
0247ff34 ff cc ff 00 ff ff 00 00 - 00 00 00 00 cc c6 fd 7f ................
0247ff44 00 00 00 00 40 01 00 00 - 68 ff 47 02 f2 e9 e1 77 ....@...h.G....w
0247ff54 18 ff 47 02 98 ff 47 02 - ff ff ff ff ff 04 00 00 ..G...G.........
0247ff64 00 00 00 00 01 00 00 00 - 7f 1c d3 70 01 00 00 00 ...........p....
0247ff74 98 ff 47 02 00 00 00 00 - ff ff ff ff ff 04 00 00 ..G.............
0247ff84 00 00 00 00 00 00 00 00 - ec ff 47 02 00 00 00 00 ..........G.....
0247ff94 00 00 00 00 58 01 00 00 - 40 03 6a 81 ff ff ff ff ....X...@.j.....
0247ffa4 00 00 00 00 d8 07 43 80 - 00 00 00 00 00 00 00 00 ......C.........
0247ffb4 bf 80 f8 77 88 b3 57 7c - 00 00 00 00 00 00 00 00 ...w..W|........
0247ffc4 00 00 00 00 00 00 00 00 - 00 c0 fd 7f 00 00 00 00 ................
0247ffd4 c0 ff 47 02 00 00 00 00 - ff ff ff ff 44 1f 5c 7c ..G.........D.\|

State Dump for Thread Id 0xcbc

eax=00000102 ebx=80020000 ecx=80020000 edx=00000000 esi=001a7c90 edi=001a7cd0
eip=77f83310 esp=025afe28 ebp=025aff74 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: ZwReplyWaitReceivePortEx
77f83305 b8ac000000 mov eax,0xac
77f8330a 8d542404 lea edx,[esp+0x4] ss:03029d0f=4e6f5f50
77f8330e cd2e int 2e
77f83310 c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
025AFF74 77D37B4C 77D35924 001A7C90 77D33E01 00130000 ntdll!ZwReplyWaitReceivePortEx
025AFFA8 77D358D6 001AE930 025AFFEC 7C57B388 001AA468 rpcrt4!NdrCorrelationInitialize
025AFFB4 7C57B388 001AA468 77D33E01 00130000 001AA468 rpcrt4!RpcBindingFree
025AFFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0xc78

eax=00000102 ebx=00000001 ecx=63077690 edx=00000000 esi=77f82873 edi=00000001
eip=77f8287e esp=0e39ff0c ebp=0e39ff58 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:0ee19df3=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0E39FF58 7C59A0C2 0E39FF30 00000001 00000000 0E39FF50 ntdll!NtWaitForMultipleObjects
0E39FFB0 63037260 7C57B388 001BAA70 0E29D8F8 0E29D8E0 kernel32!WaitForMultipleObjects
0E39FFEC 00000000 63037255 001BAA70 00000000 000000C8 !InternetInitializeAutoProxyDll

*----> Raw Stack Dump <----*
0e39ff0c af a1 59 7c 01 00 00 00 - 30 ff 39 0e 01 00 00 00 ..Y|....0.9.....
0e39ff1c 00 00 00 00 50 ff 39 0e - f8 d8 29 0e 70 aa 1b 00 ....P.9...).p...
0e39ff2c 00 aa 1b 00 74 04 00 00 - a8 76 07 63 90 76 07 63 ....t....v.c.v.c
0e39ff3c 90 76 07 63 b0 ff 39 0e - db b3 57 7c c0 04 00 00 .v.c..9...W|....
0e39ff4c ff ff ff ff 00 5d 1e ee - ff ff ff ff b0 ff 39 0e .....]........9.
0e39ff5c c2 a0 59 7c 30 ff 39 0e - 01 00 00 00 00 00 00 00 ..Y|0.9.........
0e39ff6c 50 ff 39 0e 00 00 00 00 - 28 72 03 63 01 00 00 00 P.9.....(r.c....
0e39ff7c a8 ff 39 0e 00 00 00 00 - 30 75 00 00 e0 d8 29 0e ..9.....0u....).
0e39ff8c ff ff ff ff 00 00 00 00 - e4 f6 42 80 40 5c 5b 81 ..........B.@\[.
0e39ff9c a0 01 84 81 00 00 00 00 - 00 00 00 00 74 04 00 00 ............t...
0e39ffac 00 00 00 00 ec ff 39 0e - 60 72 03 63 88 b3 57 7c ......9.`r.c..W|
0e39ffbc 70 aa 1b 00 f8 d8 29 0e - e0 d8 29 0e 70 aa 1b 00 p.....)...).p...
0e39ffcc 00 80 fd 7f 00 00 00 00 - c0 ff 39 0e 00 00 00 00 ..........9.....
0e39ffdc ff ff ff ff 44 1f 5c 7c - 08 2b 57 7c 00 00 00 00 ....D.\|.+W|....
0e39ffec 00 00 00 00 00 00 00 00 - 55 72 03 63 70 aa 1b 00 ........Ur.cp...
0e39fffc 00 00 00 00 c8 00 00 00 - 00 01 00 00 ff ee ff ee ................
0e3a000c 02 10 00 00 00 00 00 00 - 00 fe 00 00 00 00 10 00 ................
0e3a001c 00 20 00 00 00 02 00 00 - 00 20 00 00 06 02 00 00 . ....... ......
0e3a002c ff ef fd 7f 23 00 08 06 - 00 00 00 00 00 00 00 00 ....#...........
0e3a003c 00 00 00 00 00 00 00 00 - 98 05 3a 0e 0f 00 00 00 ..........:.....

State Dump for Thread Id 0xc5c

eax=00000000 ebx=00000002 ecx=001d6fd8 edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=0ef8fe5c ebp=0ef8fea8 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:0fa09d43=00000100
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0EF8FEA8 77E1E9A5 0EF8FE80 00000001 00000000 0EF8FEA0 ntdll!NtWaitForMultipleObjects
0EF8FF04 77E1E9F2 0EF8FED0 70ACCB58 0000EA60 00000041 user32!MsgWaitForMultipleObjectsEx
0EF8FF20 70ABB32D 00000001 70ACCB58 00000000 0000EA60 user32!MsgWaitForMultipleObjects
0EF8FF74 70ABB6B5 0EF8FFA0 0EF8FFA4 0EF8FFA8 0EF8FF9C !Ordinal265
0EF8FFAC 70ABB879 0013AE90 7C57B388 00000000 0DA33140 !Ordinal293
0EF8FFEC 00000000 70ABB849 00000000 00000000 000000C8 !Ordinal293

*----> Raw Stack Dump <----*
0ef8fe5c af a1 59 7c 02 00 00 00 - 80 fe f8 0e 01 00 00 00 ..Y|............
0ef8fe6c 00 00 00 00 a0 fe f8 0e - 00 00 00 00 00 00 00 00 ................
0ef8fe7c 02 00 00 00 a8 05 00 00 - c0 05 00 00 cc fe f8 0e ................
0ef8fe8c bd 87 f8 77 f8 ab fd 7f - cc fe f8 0e dd 87 f8 77 ...w...........w
0ef8fe9c 30 1f 13 00 00 ba 3c dc - ff ff ff ff 04 ff f8 0e 0.....<.........
0ef8feac a5 e9 e1 77 80 fe f8 0e - 01 00 00 00 00 00 00 00 ...w............
0ef8febc a0 fe f8 0e 00 00 00 00 - 60 ea 00 00 38 cb ac 70 ........`...8..p
0ef8fecc 00 00 00 00 a8 05 00 00 - c0 05 00 00 44 86 f8 77 ............D..w
0ef8fedc 40 31 a3 0d 38 cb ac 70 - 00 00 50 71 01 92 57 7c @1..8..p..Pq..W|
0ef8feec 00 a0 fd 7f 74 fe f8 0e - 00 00 00 00 cc a6 fd 7f ....t...........
0ef8fefc 00 00 00 00 c0 05 00 00 - 20 ff f8 0e f2 e9 e1 77 ........ ......w
0ef8ff0c d0 fe f8 0e 58 cb ac 70 - 60 ea 00 00 41 00 00 00 ....X..p`...A...
0ef8ff1c 00 00 00 00 74 ff f8 0e - 2d b3 ab 70 01 00 00 00 ....t...-..p....
0ef8ff2c 58 cb ac 70 00 00 00 00 - 60 ea 00 00 41 00 00 00 X..p....`...A...
0ef8ff3c 40 cb ac 70 38 cb ac 70 - 00 00 00 00 48 ff f8 0e @..p8..p....H...
0ef8ff4c 48 ff f8 0e 30 1f 13 00 - 5a e0 50 71 00 f0 fd 7f H...0...Z.Pq....
0ef8ff5c dc fe f8 0e 01 00 00 00 - 6a 48 54 00 38 cb ac 70 ........jHT.8..p
0ef8ff6c 60 ea 00 00 01 00 00 00 - ac ff f8 0e b5 b6 ab 70 `..............p
0ef8ff7c a0 ff f8 0e a4 ff f8 0e - a8 ff f8 0e 9c ff f8 0e ................
0ef8ff8c 60 ea 00 00 40 31 a3 0d - 00 00 a7 70 00 00 00 00 `...@1.....p....

State Dump for Thread Id 0xd00

eax=00007530 ebx=77f82091 ecx=7ffd7000 edx=00000000 esi=0da062a8 edi=001a6068
eip=77f82831 esp=0b59ff78 ebp=0b59ffa8 iopl=0 nv up ei ng nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000286


function: NtDelayExecution
77f82826 b832000000 mov eax,0x32
77f8282b 8d542404 lea edx,[esp+0x4] ss:0c019e5f=????????
77f8282f cd2e int 2e
77f82831 c20800 ret 0x8
77f82834 53 push ebx
77f82835 51 push ecx
77f82836 6a00 push 0x0
77f82838 c70701000000 mov dword ptr [edi],0x1 ds:001a6068=00000000
77f8283e ff750c push dword ptr [ebp+0xc] ss:0c019e8e=????????
77f82841 50 push eax
77f82842 e879fdffff call RtlMultiByteToUnicodeN (77f825c0)
77f82847 e928fcffff jmp RtlConsoleMultiByteToUnicodeN+0x333 (77f82474)

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0B59FFA8 77D358D6 001A60E0 0B59FFEC 7C57B388 0DA020A0 ntdll!NtDelayExecution
0B59FFB4 7C57B388 0DA020A0 00130640 00000000 0DA020A0 rpcrt4!RpcBindingFree
0B59FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0xa84

eax=77562bda ebx=00000002 ecx=0000001c edx=00000000 esi=77f82873 edi=00000002
eip=77f8287e esp=0952ff24 ebp=0952ff70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f82873 b8e9000000 mov eax,0xe9
77f82878 8d542404 lea edx,[esp+0x4] ss:09fa9e0b=????????
77f8287c cd2e int 2e
77f8287e c21400 ret 0x14

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0952FF70 7C59A0C2 0952FF48 00000001 00000000 00000000 ntdll!NtWaitForMultipleObjects
0952FFB4 7C57B388 00000000 00132460 7FFDEBF8 00000000 kernel32!WaitForMultipleObjects
0952FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0xbd0

eax=2cab0000 ebx=00000000 ecx=00001000 edx=00000000 esi=00000768 edi=1625b9d4
eip=77f82870 esp=1625b854 ebp=1625bb60 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202


function: NtWaitForSingleObject
77f82865 b8ea000000 mov eax,0xea
77f8286a 8d542404 lea edx,[esp+0x4] ss:16cd573b=????????
77f8286e cd2e int 2e
77f82870 c20c00 ret 0xc

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
1625BB60 7800C176 1625BBA4 00000000 1625FFA4 C0000005 ntdll!NtWaitForSingleObject
1625BB78 780085F0 00000000 1625BBA4 7800BDB5 1625BBAC !XcptFilter
1625FFB4 7C57B388 11F6E818 128A0048 00000058 11F6E818 !endthreadex
1625FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

*----> Raw Stack Dump <----*
1625b854 91 bf 59 7c 68 07 00 00 - 01 00 00 00 00 00 00 00 ..Y|h...........
1625b864 20 2f 03 78 18 e8 f6 11 - 00 00 00 00 00 00 00 00 /.x............
1625b874 00 00 00 00 00 00 00 00 - 64 72 77 74 73 6e 33 32 ........drwtsn32
1625b884 20 2d 70 20 33 32 32 34 - 20 2d 65 20 31 38 39 36 -p 3224 -e 1896
1625b894 20 2d 67 00 00 00 00 00 - 00 00 00 00 00 00 00 00 -g.............
1625b8a4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
1625b8b4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
1625b8c4 f8 b8 25 16 45 00 00 00 - 8c 2a f8 77 00 00 13 00 ..%.E....*.w....
1625b8d4 78 13 13 00 45 00 00 00 - 10 b9 25 16 45 00 00 00 x...E.....%.E...
1625b8e4 8c 2a f8 77 00 00 13 00 - 78 13 13 00 45 00 00 00 .*.w....x...E...
1625b8f4 b8 28 b1 0d e8 b8 25 16 - 00 04 00 00 d8 ba 25 16 .(....%.......%.
1625b904 55 1f f8 77 d0 2a f8 77 - ff ff ff ff e8 ba 25 16 U..w.*.w......%.
1625b914 d0 c1 fc 77 78 13 13 00 - 0a 02 00 00 1a 02 00 00 ...wx...........
1625b924 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
1625b934 00 00 00 00 00 00 00 00 - 02 00 00 00 c2 78 f8 77 .............x.w
1625b944 b8 d5 13 00 80 00 00 00 - 00 00 00 00 b8 d5 13 00 ................
1625b954 80 00 82 00 13 34 f8 77 - 70 01 fd 77 99 7a f8 77 .....4.wp..w.z.w
1625b964 7f 7a f8 77 08 02 00 00 - 1a 02 00 00 b8 28 b1 0d .z.w.........(..
1625b974 00 00 00 00 00 00 00 00 - 00 00 00 00 0c 00 00 00 ................
1625b984 00 00 00 00 01 00 00 00 - 02 00 00 00 44 00 00 00 ............D...
GeorgeBW

Post by GeorgeBW »

Hi Ron,

Long list of bumff... but the clues are in the list of processes.
Read the Sticky at the beginning of this forum which gives advice on how to prepare the PC for an editing and burning session with UVS.

First ..if you have an ISDN or ADSL Internet connection... disable it for the session.
Now you can turn off Norton Auto Protect and Norton AV Scanner. Ctrl-alt -delete will give you the list of apps and processes that are active. The AV processes in particular are really disruptive. Stop any application other than UVS, and stop any non-essential process or TSR that will be running in background while you are editing and burning... usually these place an icon in the system tray/notification area during system boot..
You say the PC crashes... do you mean a full-blooded GPF... or a reset? I think probably the latter. The computer shuts down and restarts just when you don't want it to.. I had a proper system crash due to Norton AV disputing memory address with UVS... almost wrote the drive off. Had to Low level format to clean off the bad sectors, before I could get NTFS back on (Running Windows XP).. Almost a new drive too..

Hope this helps
GeorgeBW
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