Register Problem

AfterShot Pro General Questions & Getting Started Forum
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jameslast
Posts: 2
Joined: Tue Mar 05, 2013 9:18 am
operating_system: Linux
System_Drive: N/A

Register Problem

Post by jameslast »

Hi all
Even so it seems to be a dying product I could not resist to do my photo work in Linux and so I purchased After Shot Pro. Unfortunately I am not able to register the product.
When I enter my serial number on the Corel webpage it keeps saying wrong format (I double checked the correctness and did not take zeros for the letter O or vice versa).
Previous to that I tried the in build register function, so maybe that is the problem. It seems to be impossible to contact Corel via simple email.
Grateful for every tip.
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Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Register Problem

Post by Ken Berry »

I was in a similar situation when I purchased ASP right after it was first issued. And I have never succeeded since -- despite being a Site Administrator of this Board (but still only a user like everyone else here)!!

But it is only a minor annoyance. You can still use the product fully without registration. Registration theoretically entitles you to some free technical help from Corel for a limited period and relating to installation problems. After that, they want cash for help. Most people agree that any help they offer is at best questionable. You will get far more help here on this user to user web board... :roll:
Ken Berry
jameslast
Posts: 2
Joined: Tue Mar 05, 2013 9:18 am
operating_system: Linux
System_Drive: N/A

Re: Register Problem

Post by jameslast »

Thank you Ken. I just saw your register thread and everything is answered there.
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