dead product ?? old customer only here ???

AfterShot Pro General Questions & Getting Started Forum
AsterixEtObelix
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dead product ?? old customer only here ???

Post by AsterixEtObelix »

I was an old customer of bibble - I had Bibble 4, then Bibble 5. On both of this product there was pro and con, but at least the product was moving. Now a day the product is dead - They improve donly one thing which does't need to (the speed) - ASF was really fast, there was no need to make it quicker.

If your are a new customer before buying ASP just check the number of post which refer to the evolution of that product:


It's alive!!
Bye Bye AfterShot
Official Statement from Corel
Is Aftershot dead?
ASP Never Even Made Honorable Mention...
Happy Birthday
a) ASP edits disappeared; b) Jump to LR or OpenSource?
Come on Corel!
What are you switching to?
KeithR Off topic posts II

Come on corel, a photo SW where there is no update for new camera is a dead product.... You are just keeping the old customer, but new one will not come... Come on release the source code and at least something can happen with this "former" excellent product.
AsterixEtObelix
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Re: dead product ?? old customer only here ???

Post by AsterixEtObelix »

And maybe I forget some other post were customers were complaining about the same thing....
clifford
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Re: dead product ?? old customer only here ???

Post by clifford »

did anyone notice they put out some new videos yesterday. seems strange?

http://www.youtube.com/user/CorelAfterShotPro
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Re: dead product ?? old customer only here ???

Post by df »

AsterixEtObelix, are you done?

Typically Corel isn't very forthcoming with updates and new versions of software. They'll tell you today that there's nothing to report on (if you can get them to tell you anything at all) then next week is a totally brand new product or a big update. If they were going to kill the program do you think they'd have released two updates since it's initial release?

It's entirely possible that it's done for, but coming on here and spamming other users isn't going to do any good. Corel doesn't really monitor these forums.
Regards, Dan

"Smoke me a kipper, I'll be back for breakfast."
KeithR

Re: dead product ?? old customer only here ???

Post by KeithR »

df wrote:It's entirely possible that it's done for, but coming on here and spamming other users isn't going to do any good.
Isn't going to do any harm either. And paying customers have every right to express how pissed-off they are with this utterly disrespectful, contemptuous treatment from Corel.
If they were going to kill the program do you think they'd have released two updates since it's initial release?
If they aren't intending to let it die, I'd expect a damn' sight more than two updates, given how useless the ones so far have been. And I'd expect a slew of critical bug-fixing too.

But no...
Corel doesn't really monitor these forums
Well maybe they should, and maybe posts like AsterixEtObelix's will finally provoke a useful response.

In any event, it's a more useful contribution to the discussion than your apologism, Dan.
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Re: dead product ?? old customer only here ???

Post by afx »

KeithR wrote:. And paying customers have every right to express how pissed-off they are with this utterly disrespectful, contemptuous treatment from Corel.
Then do it on their bloody facebook page or anywhere else, but don't clutter a user forum with your endless whines.
There are still people who use the program who do not want to see your whines in every other post. Get a life.

cheers
afx
Send bugs to the Monkey // AfterShot Kickstart Guide // sRGB clipping sucks and Adobe RGB is just as bad
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Re: dead product ?? old customer only here ???

Post by brucet »

I'm a loyal Corel user. I have been for a long long time. I go way back to Draw!
However I've have/had some issues dealing with noise in both ASP and PSPx5. So I started to look around. Found Topaz products. Purchased some. Excellent results. One step away from Corel.
My point being that while Corel may, or may not, be doing something in the background customers like me are drifting away.
Corel needs to show signs of life or more will move on.

regards
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Re: dead product ?? old customer only here ???

Post by Ianr »

don't clutter a user forum with your endless whines.
There are still people who use the program who do not want to see your whines in every other post. Get a life.
Here here, so sick of Keith Whiner ... Obviously got nothing better for your use of time ... Ianr
KeithR

Re: dead product ?? old customer only here ???

Post by KeithR »

afx wrote:[Then do it on their bloody facebook page or anywhere else, but don't clutter a user forum with your endless whines.
So it's OK for you b1tch and b1tch and b1tch about Coral and this situation, but not for anyone else?

You've come across the word "hypocrite" before, I take it?

Here you go - I'll spell it out for you:
A person who engages in the same behaviours he condemns others for
(They might like to put a picture of you next to that definition).
IanR wrote:Here here, so sick of Keith Whiner ... Obviously got nothing better for your use of time
One day, when you finally get a half-useful product out of Corel because of people like me "whining", you might have cause to reconsider that - really spectacularly gormless and infantile - comment.

Oh - and my "use of time" is, I suspect, a damn' sight more productive than yours: like spelling out to people (like you, I'm sure) who really are too clueless to see the problems with this situation, what those problems are.

It's indifferent, uninformed, easily-pleased, grateful-for-whatever-they're-given suckers like you that give software companies the idea that it's OK to dick their customers around like this.

And it's ignorantly selfish to regard other people's problems as irrelevant just because you (another Nikon user, I notice) are happy with ASP. Tough. When ASP works as well for Canon and other cameras as it does for Nikons, then things might settle down, but not before.
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Re: dead product ?? old customer only here ???

Post by BrianCee »

Enough is enough

While we have no objection to complaints about the product or about the company when you start getting personal you have crossed the line.

KeithR account deleted.


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Re: dead product ?? old customer only here ???

Post by jhowell39 »

long time lurker and i've been using ASP since this past spring.

a couple of thoughts...i am a semi-retired refugee from IT world and very, very few software houses carry on active discussions with end users.
the questions that are heating folks up here are related to the business model of the companies...

i do understand the pain of the linux users, especially after having had 'access' to the bibble dev team....every software house that i have worked for would have not only fired me, but most like would have added a lawsuit to insult and injury had i been discussing anything with outside people. that is just reality, whether or not one agrees philosophically....
the linux user base is typically too small for a commercial house to cater to....just the way it is.

that said, i'm wondering if corel isn't going to meld everything into PSP... PSP is handling nik plugins and is offering support to open raw files...seems like it is only missing the DAM capabilities..

i actually enjoy ASP more than the messing about i've done with beta versions of lightroom, and lightroom is the real competion ASP faces in the market.

i hope i'm wrong and corel keeps ASP going, but it is a bean counter decision that we justifiably do not have to......
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Re: dead product ?? old customer only here ???

Post by tundraquad »

afx wrote:Then do it on their bloody facebook page or anywhere else, but don't clutter a user forum with your endless whines.
There are still people who use the program who do not want to see your whines in every other post. Get a life.
+1
BrianCee wrote:Enough is enough
... account deleted.
+1 (it takes what it takes)

Hello BrianCee,
Can you please have helpful and knowledgeable people like afx back "in the saddle again" ?
Then I bet that everyone would be very confident that the ASP's future would be extremely promising. No more frustration, No more complaining, No more discussion about LR, darktable...!
Just happy photographers!!

So long,
User avatar
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Re: dead product ?? old customer only here ???

Post by Ken Berry »

Can you please have helpful and knowledgeable people like afx back "in the saddle again" ?
As far as I am aware, AFX, who is Moderator of this Forum, is still with us. Brian's closure of an account above was for KeithR and not AFX.
Ken Berry
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Re: dead product ?? old customer only here ???

Post by BrianCee »

yes indeed afx is still with us - it was KeithR who was deleted.
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Re: dead product ?? old customer only here ???

Post by tundraquad »

Yes indeed. It's just that I didn't want to mention any name again about the a/c closure. I was replying to 2 posts at once.

About afx, I should have been more specific. By saying "back in the saddle again" I was more thinking about having him involved in the dev team. Not only he does an excellent job helping us (users) in this forum, but also having following us (since the Bibble age), he knows exactly what we expect from the dev team and how to make ASP a little bit better each day. Corel should be more aware of his potential.

For both of you, Ken & Brian, I understand that things are not easy. But only you, could be our "Ambassadors".
90% of the complaints you can read on all the threads of the ASP forum are not about the product itself. But they are mostly about the "gap" between the Corel Corp. and the customers. So, we need someone like both of you to fill in this gap. A kind of "Ambassador".
You were both very quick answering my latest reply. As quick as afx is, answering our technical issues. That's why I see ASP having such a great potential.

Good luck!
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