HELP with rendering and disc burning

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shalomtou2010
Posts: 2
Joined: Thu Feb 07, 2013 5:19 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit

HELP with rendering and disc burning

Post by shalomtou2010 »

I am evaluating videostudio 5 and intended to purchase it. However, when I try to burn a disc (br) or render a file, I get the dmp file error message. It tells me to contact corel tech support, but that is impossible. Does anyone have any ideas? Greatly appreciate. I really like the program, but this is a "show stopper" from purchasing it.

Jeff
canuck
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Re: HELP with rendering and disc burning

Post by canuck »

Difficult to offer any help since there is not much information in your post other then "it doesn't work"

What is your source file? What format? What properties?
Exactly how are you proceeding?
What are your system specs?
shalomtou2010
Posts: 2
Joined: Thu Feb 07, 2013 5:19 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit

Re: HELP with rendering and disc burning

Post by shalomtou2010 »

Good point.

Windows 7 Home
Attempted to record to bluray disc and then as a separate AVHD file. Both failed
I got the "DMP" and was told to send it to Corel, but (1) it doesn't copy and (2) without a registered copy of the software yet, its impossible to get tech support.
Source clips are from HD camcorder.
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