screen capture not working

Moderator: Ken Berry

MartinH
Posts: 11
Joined: Tue Jan 22, 2013 11:42 pm
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte Technology Co Ltd 946GMX S2
processor: 2.20 gigahertz Intel Core2 Duo
ram: 2048 KB
Video Card: NVIDIA GeForce 7600 GT
Hard_Drive_Capacity: 2gb
Monitor/Display Make & Model: Acer P225HQ

Re: screen capture not working

Post by MartinH »

reinstall not helped, have submitted a question to Corel technical support
Ken Veal
Posts: 1679
Joined: Wed Oct 12, 2005 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: msi mpg z390 gaming edge ac lga 1151 ddr4
processor: 360 gigahertz Intel Core i9 900K
ram: 32 GB
Video Card: EVGA GeForceGTX 760 2GB GDDR5 PCI E 3 0
Hard_Drive_Capacity: 1250GB SSD
Monitor/Display Make & Model: Samsung U28E90 28” UHD 4k
Corel programs: PaintSPro2021Ult.PhotoMirage.VS.2020 Ult
Location: London,England

Re: screen capture not working

Post by Ken Veal »

sorry about that, keep us advised
MartinH
Posts: 11
Joined: Tue Jan 22, 2013 11:42 pm
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte Technology Co Ltd 946GMX S2
processor: 2.20 gigahertz Intel Core2 Duo
ram: 2048 KB
Video Card: NVIDIA GeForce 7600 GT
Hard_Drive_Capacity: 2gb
Monitor/Display Make & Model: Acer P225HQ

Re: screen capture not working

Post by MartinH »

Hi, I have to report sadly that despite ongoing support from Corel the problem has not been fixed. We have tried various things. The screen capture does not work on my computer. Nor would it work using a trial version of X6. Disappointing.
Sledge
Posts: 2
Joined: Sat May 07, 2016 3:32 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 1.5TB

Re: screen capture not working

Post by Sledge »

Corel is forcing ppl to upgrade every title with every app. Both ScreenCaptureX6 and VideoStudioX6 have stopped working. Normally I refuse to modify my system by (i.e., deleting updates) and the like to get someone else software to work. That is uncalled for and risks security. In this case I gave it a try and still have the same issue. Neither app will run with not so much as a message as to why.
BadTao
Posts: 1
Joined: Sat Apr 16, 2016 6:18 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: screen capture not working

Post by BadTao »

Ken Veal wrote:Well, I cant think of anything else apart from a re install, good luck.
I'm experiencing the same issue. Greyed out button. Tried the solutions suggested above and still no luck. Will try them again, but if it still doesn't work re-install will be my last resort. Thanks for the posts.
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