Drop Shadow doesn't work

[jerryschwartznb]

I'm running PaintShop Pro X5 15.1.0.10 on Windows 8 (64-bit). I just tried to create a drop shadow, possibly for the first time since I upgraded from X4, and it just doesn't work. I mean nothing happens.

I added a white border, as usual, and then tried to create my drop shadow. I tried it with the default settings, and I tried it with some random settings. As I said, nothing whatsoever happened.

Inner bevel and buttonize work just fine. (I haven't tried cutout.) Chisel also doesn't seem to work; in fact, it seems to come and go. It's the same with outer bevel: it isn't always available.

I'm not a novice when it comes to PaintShop Pro. I've been using it since it was shareware. I've certainly done drop shadows many times.

I'm completely baffled. Other than uninstalling and re-installing, I can't think what to do.

[LeviFiction]

You added a border, did you use a selection to do this?

If so, is the selection still on?

[Kathy_9]

Are you trying to add a drop shadow to the entire layer? If so, the bottom layer will need to be larger so there is somewhere for the shadow to fall. I was able to create a drop shadow with no problem in X5. If you are trying to do something else, let us know.

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